XMP Profile Ryzen not working

[MilkyMoOwO]

Hey guys, my friend is experiencing some weird problems with ram for some reason it's only running on 1000Mhz I told them to enable X.M.P profile and showed them how to do it yet it still doesn't work it just doesn't save it, so I'm kinda lost.

https://www.userbenchmark.com/UserRun/11701030

[bleedblue]

DDR = Double Data Rate

 

you multiply that 1000 by 2. It's actually running at ~2133.

 

What's the actual rated speed of the module?

[MilkyMoOwO]

4 minutes ago, bleedblue said:

DDR = Double Data Rate

 

you multiply that 1000 by 2. It's actually running at ~2133.

 

What's the actual rated speed of the module?

3200MHz if that is so why is every other pc part running below average? Also I just made them do the test with their older ram https://www.userbenchmark.com/UserRun/10406112 and everything is running better.

[bleedblue]

Just now, Milkysenpai said:

3200MHz if that is so why is every other pc part running below average? Also I just made them do the test with their older ram https://www.userbenchmark.com/UserRun/10406112

What specs

What do you mean below average

What motherboard?
Does the board actually support 3200mhz?

 

I'm at work and for some reason userbenchmark is blocked.

 

You'll probably have to turn off XMP, and manually set the speed, timing and voltage in the bios.

[MilkyMoOwO]

9 minutes ago, bleedblue said:

What specs

What do you mean below average

What motherboard?
Does the board actually support 3200mhz?

 

I'm at work and for some reason userbenchmark is blocked.

 

You'll probably have to turn off XMP, and manually set the speed, timing and voltage in the bios.

Left is a run with new ram they got (16gb kit), right is a run with older ram they had (8gb kit)