Jump to content

Surface Laptop 2 boots to bitlocker every time.

PepsterHD
By PepsterHD
in Troubleshooting
 Share
Posted

Hey everyone. I am having an extremely frustrating time dealing with my new Surface Laptop 2.

 

This problem started today when I woke up. I had shut down the machine prior to going to sleep, and when I woke up, it asked for the Bitlocker recovery key. Didn't think much of it, just shrugged and dismissed it as a bug.

 

Now the problem is, every time I open my laptop after pressing the power button instead of closing the lid, it asks for the key. I have tried going into the UEFI settings, where I realized for some reason, TPM was not enabled, which was worrying. I couldn't enable it. I also tried to disable secure boot, but it still wanted the key.

 

What can I do here to fix this? I'm not happy about this at all. Other than this, I love the laptop, but this is a major compromise.

 

Link to comment
Share on other sites
Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing Troubleshooting

×