Jump to content

Hi Guys!

 

My sister has an HP Pavilion X2 and she wanted to reset it so we did that in the Windows 10 settings, and she let it run overnight and it was stuck on 60% throughout the whole night.

When she woke up, she decided to turn it off with the power button and when she turned it on again, it was stuck in a boot loop and for a split second, this could be seen: 

IMG-20180907-WA0004.thumb.jpg.6b074274947aa1b05ecc6f6ecb4d5ce2.jpg

 

We decided to try and wait it out but after a few hours of no progress my sister turned it off again and before being stuck in a boot loop again, this was on the screen: IMG-20180907-WA0005__01.jpg.3fb17bb1222e54e9aec2ceea7236dad8.jpg

Note that the keyboard of the laptop practically doesn't work so that's that.

 

Does anyone know a solution to this?

 

Link to comment
https://linustechtips.com/topic/969406-boot-loop-during-windows-reset/
Share on other sites

Link to post
Share on other sites

Apparently the CMOS battery is flat. This happens mostly on laptops that have a dead or missing battery. According to the error at least.

PC Specs - AMD Ryzen 7 5800X3D MSI B550M Mortar - 32GB Corsair Vengeance RGB DDR4-3600 @ CL16 - ASRock RX7800XT 660p 1TBGB & Crucial P5 1TB Fractal Define Mini C CM V750v2 - Windows 11 Pro

 

Link to post
Share on other sites

3 minutes ago, NelizMastr said:

Apparently the CMOS battery is flat. This happens mostly on laptops that have a dead or missing battery. According to the error at least.

then it should not be a problem if the power adapter is connected right?

At least to continue the process or does it ignore power from an outlet?

Positive Mental Additude!

Just another Tired IT guy...

Link to post
Share on other sites

2 minutes ago, FastRDust said:

then it should not be a problem if the power adapter is connected right?

At least to continue the process or does it ignore power from an outlet?

Some laptops behave rather weirdly when the CMOS is corrupted or reset. If power was cut, and the battery went flat, then the reset could've already occured. This is speculation, though. 

PC Specs - AMD Ryzen 7 5800X3D MSI B550M Mortar - 32GB Corsair Vengeance RGB DDR4-3600 @ CL16 - ASRock RX7800XT 660p 1TBGB & Crucial P5 1TB Fractal Define Mini C CM V750v2 - Windows 11 Pro

 

Link to post
Share on other sites

1 hour ago, nekooo said:

Does anyone know a solution to this?

Well, I know a solution. Two in fact.

1. Obvious - STOP resetting your Windows! Or made fresh install every month. As you see - it's a dangerous myth (that windows must be installed/reinstalled etc) that makes lot of problem to users. But anyway...

2. If you fix your BIOS problem and still have loop - try to hard reset (power button for 5 seconds) then start again and when Windows starts booting, reset again. After 2 or 3 resets, Windows changes method to start Windows and start to fix boot problems.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×