Ryzen 2600 no post

[ErikReb]

Hi,

I’ve run into a problem where ryzen 5 2600 doesnt post on Asus prime b450m-a motherboard with strix rx570 and gskill aegis 8gb 3000mhz stick. Any troubleshooting suggestions?

Thanks!

[Fasauceome]

Ram in other slots? Cpu fan header connected? What exactly happens when you hit the power button?

[mikedrewsmy]

5 minutes ago, ErikReb said:

Hi,

I’ve run into a problem where ryzen 5 2600 doesnt post on Asus prime b450m-a motherboard with strix rx570 and gskill aegis 8gb 3000mhz stick. Any troubleshooting suggestions?

Thanks!

Care to elaborate more on it not posting?

No display input? Nothing turned on?

[userzero]

Board probably needs an update.

[ATFink]

Step 1: Check PSU

If you have a multimeter you should first test your PSU to make sure it's not killing your hardware in case the PSU is bad. DO THIS FIRST IF NOT DONE ALREADY!

 

 

If you ruled out th PSU, continue:

 

 

I assume you know what posting is and the basics of building computers... but I don't know what you do and do not know, so just in case:

 

Step 2: Check video output

Is the video output your plugged into the video output on your motherboard or the video output on your GPU?

If youu are not plugged into the GPU change to video output to the GPU. Assuming you are plugged into the GPU video output, continue:

 

Step 3: Observe posting behaviour

Does the computer attempt to boot immediately followed by shutdown and no second boot or does it boot, stay booted, and just not display any video output?

If it shuts down immediately after attempting to boot and it doesn't turn back on, continue to step 4:

If it stays booted stop here, it is posting but there is likely something wrong with the display output. Problem is likely the GPU assuming you're plugged into the GPU's video output. I guess it could be bad drivers, but I'm no expert.

If it's stuck in a bootloop where it tries to boot, shuts down, attempts automatically to boot again and repeats this action continuously god help you because I certainly can't.

 

Step 4: Clear CMOS

 

Step 5: Check RAM

Have you tried booting with an individual stick of ram on all 4 slots (If this doesn't work cycle to another stick of ram and try again)? If this works for one stick of RAM and not the other, RMA the RAM. The manufacturer will replace it for you.

If you have cycle between all possible RAM configurations and the booting issue continues continue to step 6.

 

Step 6: Make sure you haven't messed up CPU seating or cooling (Make sure you have thermal paste on hand for this step!)

If your CPU cooler came with a film cover on the metallic portion that touches the CPU, remove this (don't mistake this with pre-applied thermal paste in case the cooler came with it). Either way, once you remove your CPU cooler you will need to clean the contact surfaces (both CPU and cooler) with 75% or better isopropyl alcohol (rubbing alcohol) with q-tips and the isopropyl. Take the CPU out of the motherboard and reseat the CPU. Reapply the thermal paste. You will experience extreme overheating and quick shutdowns that will eventually damage your CPU after repeated boot attempts if you do not reapply thermal paste (to the CPU heat spreader only). Mount the CPU cooler and repeat step 5.

 

If you are still having problems you probably have a faulty motherboard. Maybe the motherboard needs a BIOS update (although you're using b450... not b350 so it should work out of the box with ryzen 2000)? Unfortunately I don't know a surefire way to verify motherboard integrity without a second motherboard that is known to work on hand.

 

Regardless I am an amateur, this simply how I would go about checking my own PC hardware. I've fortunately never had the need to go through these steps myself. If anyone finds an issue with this post please quote and correct me.

[ErikReb]

PC fans and lights turned on but monitor said no signal. Problem was displayport to vga adapter, i swaped the gpu, installed drivers but still doesn't work with displayport to vga adapter, however the same adapter works on other gpu(280x).

 

[Fasauceome]

1 minute ago, ErikReb said:

PC fans and lights turned on but monitor said no signal. Problem was displayport to vga adapter, i swaped the gpu, installed drivers but still doesn't work with displayport to vga adapter, however the same adapter works on other gpu(280x).

 

I really don't recommend using VGA anymore, but since you've got the system working, good on you. Perhaps a DVI to VGA will work better for you, since DVI is closer to the analog age.

[ErikReb]

2 minutes ago, fasauceome said:

I really don't recommend using VGA anymore, but since you've got the system working, good on you. Perhaps a DVI to VGA will work better for you, since DVI is closer to the analog age.

Gpu only have hdmi, displayport and 2xDVI-I ports...

 

[Fasauceome]

Just now, ErikReb said:

Gpu only have hdmi, displayport and 2xDVI-I ports...

 

perfect, DVI-I is analog.

https://www.newegg.com/Product/Product.aspx?Item=N82E16812423079&ignorebbr=1&nm_mc=KNC-GoogleAdwords-PC&cm_mmc=KNC-GoogleAdwords-PC-_-pla-_-Video+Adapters-_-N82E16812423079&gclid=CjwKCAjw_b3cBRByEiwAdG8Wqjcrqp_mrIzr_hn7jkPVl0Rnv-YpRB_DaO-QZ7Yec7_F6qxPOs54FBoCWIYQAvD_BwE&gclsrc=aw.ds

you might want this

[ErikReb]

3 minutes ago, fasauceome said:

perfect, DVI-I is analog.

https://www.newegg.com/Product/Product.aspx?Item=N82E16812423079&ignorebbr=1&nm_mc=KNC-GoogleAdwords-PC&cm_mmc=KNC-GoogleAdwords-PC-_-pla-_-Video+Adapters-_-N82E16812423079&gclid=CjwKCAjw_b3cBRByEiwAdG8Wqjcrqp_mrIzr_hn7jkPVl0Rnv-YpRB_DaO-QZ7Yec7_F6qxPOs54FBoCWIYQAvD_BwE&gclsrc=aw.ds

you might want this

oh, my bad, only 2xDVI-D ports

This is the gpu: https://www.asus.com/Graphics-Cards/ROG-STRIX-RX570-O4G-GAMING/