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Hey guys,

 

So I have MSI GE63 8RF-099CA laptop. (Windows10 Home OEM)

It was running slow with new Windows 10 update (1803). So I tired to clean install the new update on laptop and its kind a messed up. 

Here what I did.

  1. I made USB flash drive by using Windows Media Creation Tool from another laptop (MSI GE62 -- Windows 10 Home OEM with 1803 update).
  2. Now I boot this USB flash drive and install the Windows 10 Home all went good and perfectly fine until I saw that as Cortona proceed to connect to network, the Wi-Fi adapter wasn't showing up.
  3. So I inserted Ethernet Cable and did the installation. I never signed in with my Microsoft account. All went good
  4. Now the big problem. When I tired to install latest version of Nvidia Graphics Card Driver. It says "The NVIDIA graphics driver is not compatible with this version of Windows. This graphics driver could not find compatible graphics hardware. I used driver package as well as GeForce Experience but it still says the same.
  5. It did same with the Nahimic sound application which always comes with MSI laptop.
  6. So the next thing I did was to update the driver manually from Device Manager.
  7. It did some updates on PCI - PCI (something like that) and the name was changed to PCI Express Root port #15 and #9
  8. After that I found there are no Chipset 300 family drivers installed in it. Like one the usually have. 
  9. Also when I tired to update Intel Graphics from Device Manager it says you have the best driver installed, which was not the best because I installed it through Intel Driver Update Utility. 
  10. I cant install Graphics Card driver or any other drivers. It just say that the software is not compatible with  the hardware. 
  11. Also I have to manually update WLAN driver to get Wi-Fi other it was just the Ethernet.

 

What I think over here there is some kind of problem is with the PCI and Chipset that the software is not compatible with the hardware.

 

So how can I solve this problem.

 

Also is it possible to get the MSI factory image, because as I clean install it I formatted the whole SSD and HDD where everything was there.

How can I get MSI Recovery to restore the factory image. 

 

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The factory image/recovery partition would of been on your SSD/HDD. You have since formatted the drive so you wont be able to restore to the factory image any more.

 

The drivers for your laptop are listed here

https://ca.msi.com/Laptop/support/GE63-8RF-099CA-Raider-RGB#down-driver&Win10 64

Download the those drivers, except for VGA drivers. Download the latest driver from Intel/NVidia

 

Install the Chipset and Intel Management Engine drivers first.

Then storage drivers

Then Lan/Wan drivers

After that install the rest of the drivers in an order.

 

If that does not work then contact MSI Support

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Recovery partitions are often without a drive letter so you may not have seen it, and you may not have formatted that part of the hard drive when you fresh installed.

I would take a look at the disk in depth in a PE environment. You may be able to recover to the recovery image still which will solve your problems.

 

Probably gaming or helping technophobes with tech...

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5 hours ago, userzero said:

Recovery partitions are often without a drive letter so you may not have seen it, and you may not have formatted that part of the hard drive when you fresh installed.

I would take a look at the disk in depth in a PE environment. You may be able to recover to the recovery image still which will solve your problems.

 

Yeah I looked at it and dumb me have formatted that Recovery Partition. 

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15 hours ago, C2dan88 said:

The factory image/recovery partition would of been on your SSD/HDD. You have since formatted the drive so you wont be able to restore to the factory image any more.

 

The drivers for your laptop are listed here

https://ca.msi.com/Laptop/support/GE63-8RF-099CA-Raider-RGB#down-driver&Win10 64

Download the those drivers, except for VGA drivers. Download the latest driver from Intel/NVidia

 

Install the Chipset and Intel Management Engine drivers first.

Then storage drivers

Then Lan/Wan drivers

After that install the rest of the drivers in an order.

 

If that does not work then contact MSI Support

Okay, I did as you said 

first install chipset drivers it went fine but when i tried to install intel management engine error shows up! Saying

the setup program ended prematurely because of following error:

This platform is not supported.

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