G.exe Malware? (Solved

[DOGEY]

I think my friend got G.exe virus from somewhere! i am scared to help. Should i download him antivirus? It showed message before like 2weeks when i searched for it. It was TROJAN which i think is related to monitoring him! When he opened task manager there was 1 Control prompt and after some time 3!? (Idk if that is normal) If someone can help with it will be perfect! Because he don't know English and he asked me to do that.

[Onboard87]

if your going to use a anti-virus use bit locker. but if he has all the important things saved on a backup i would reinstall windows if you are worried about programs being infected.

[BlueChinchillaEatingDorito]

Download Malwarebytes and run a scan and see if it can remove it. But in most cases the best thing to do is just do a complete reinstall as neither of us have any idea how much damage that piece of malware has done to installed applications and Windows itself. 

[DOGEY]

I will give it a try with malwarebytes avast eset bitdefender comodo kaspersky ect. And it can be hidden inn the registry so.

[DOGEY]

2 minutes ago, Onboard87 said:

if your going to use a anti-virus use bit locker. but if he has all the important things saved on a backup i would reinstall windows if you are worried about programs being infected.

And he doesn't have his all important thing on back up (Has passes credit card and bank account things on his pc.

[DOGEY]

5 minutes ago, Onboard87 said:

if your going to use a anti-virus use bit locker. but if he has all the important things saved on a backup i would reinstall windows if you are worried about programs being infected.

And i have bit locker on my control panel. (Don't know why)

[Origami Cactus]

1 minute ago, DOGEY said:

Has passes credit card and bank account things on his pc.

Lock his bankaccount and freeze his credit card immediately!

[DOGEY]

*PHEW* he get it on flash drive! And his credit card and bank acc was on a notepad. Removed google  from the pc. Plus when i open bitlocker where is his  windows folder cuz he have clone it is off. Sorry about that before cuz i write so much about me that sometimes i forget that i do things for friend

[Onboard87]

all good sounds like nuking the pc would be the best option to make sure the pc is clean.

[DOGEY]

haha  But it is serious.

[DOGEY]

UPDATE: The antivirus runs bitlocker is on. He said that when the scan is completed and it maybe says nothing about malware. He will turn of the pc and see if error is going to show (Cuz when i researched it shows that when the pc shuts down the error shows)

[DOGEY]

False alarm the virus don't do anything?! Wait WHAT? Ok so there are no problems and the virus was removed too.