SSD bad performance

[joser1813]

Hi; I just got an ADATA SX6000NP m.2 SSD installed on a Dell Inspiron 5577 (i5 7300HQ, 8 GB DDR4 @2400Mhz, 1 TB HDD @5400 RPM). The laptop originally came with only the HDD.
 

I installed the SSD a few days ago, all the Windows Updates have fisinsh as well as the installation of any other programs. I formated the HDD.

 

I ran CristalDiskMark and got the following results (PC connected to AC in the "best performance" setting )

 

 

-----------------------------------------------------------------------
CrystalDiskMark 6.0.1 x64 (C) 2007-2018 hiyohiyo
                          Crystal Dew World : https://crystalmark.info/
-----------------------------------------------------------------------
* MB/s = 1,000,000 bytes/s [SATA/600 = 600,000,000 bytes/s]
* KB = 1000 bytes, KiB = 1024 bytes

   Sequential Read (Q= 32,T= 1) :   369.204 MB/s
  Sequential Write (Q= 32,T= 1) :    65.219 MB/s
  Random Read 4KiB (Q=  8,T= 8) :    66.024 MB/s [  16119.1 IOPS]
 Random Write 4KiB (Q=  8,T= 8) :    36.296 MB/s [   8861.3 IOPS]
  Random Read 4KiB (Q= 32,T= 1) :    30.053 MB/s [   7337.2 IOPS]
 Random Write 4KiB (Q= 32,T= 1) :    36.381 MB/s [   8882.1 IOPS]
  Random Read 4KiB (Q=  1,T= 1) :     5.754 MB/s [   1404.8 IOPS]
 Random Write 4KiB (Q=  1,T= 1) :    21.364 MB/s [   5215.8 IOPS]

  Test : 1024 MiB [C: 37.0% (88.2/238.5 GiB)] (x5)  [Interval=5 sec]
  Date : 2018/08/27 23:21:21
    OS : Windows 10  [10.0 Build 17134] (x64)
 

 

Just in case, I ran it again in the "maximum performance" setting

 

-----------------------------------------------------------------------
CrystalDiskMark 6.0.1 x64 (C) 2007-2018 hiyohiyo
                          Crystal Dew World : https://crystalmark.info/
-----------------------------------------------------------------------
* MB/s = 1,000,000 bytes/s [SATA/600 = 600,000,000 bytes/s]
* KB = 1000 bytes, KiB = 1024 bytes

   Sequential Read (Q= 32,T= 1) :   119.428 MB/s
  Sequential Write (Q= 32,T= 1) :    67.236 MB/s
  Random Read 4KiB (Q=  8,T= 8) :    31.440 MB/s [   7675.8 IOPS]
 Random Write 4KiB (Q=  8,T= 8) :    33.120 MB/s [   8085.9 IOPS]
  Random Read 4KiB (Q= 32,T= 1) :    30.472 MB/s [   7439.5 IOPS]
 Random Write 4KiB (Q= 32,T= 1) :    34.472 MB/s [   8416.0 IOPS]
  Random Read 4KiB (Q=  1,T= 1) :     7.052 MB/s [   1721.7 IOPS]
 Random Write 4KiB (Q=  1,T= 1) :    24.502 MB/s [   5981.9 IOPS]

  Test : 1024 MiB [C: 37.0% (88.2/238.5 GiB)] (x5)  [Interval=5 sec]
  Date : 2018/08/27 23:34:35
    OS : Windows 10  [10.0 Build 17134] (x64)

 

I know Windows can "eat" some performance but this is no where near the advertise speeds... I am not expecting 800/1000 MB/s but c'mon, this seems terrible to me. It is interesting the the Sequential Read decreased in the "Maximun performance" setting

 

Edit:

Here is a picture of CristalDiskInfo

 

 

[The_Tron]

Is it configured correctly? Maybe it isn't compatible with the M.2 interface (I mean maybe your SSD is AHCI or NVMe and your laptop doesn't support the one the SSD uses)

Was it second hand? If so it might have been damaged.

[joser1813]

1 minute ago, The_Tron said:

Is it configured correctly? Maybe it isn't compatible with the M.2 interface (I mean maybe your SSD is AHCI or NVMe and your laptop doesn't support the one the SSD uses)

Was it second hand? If so it might have been damaged.

I bought it brand new from a store. I don't really know about compatibility, I thought if I could install it then it was ok. Acording to an amazon question

[The_Tron]

It might be how its been configured then.

[The_Tron]

This might help:

 

[joser1813]

2 minutes ago, The_Tron said:

This might help:

It seems pretty compatible to me

[The_Tron]

maybe reformat the drive

if that doesnt work maybe a bios flash to latest BIOS (make sure laptop isnt interrupted or loses power during this)

[joser1813]

9 minutes ago, The_Tron said:

maybe reformat the drive

if that doesnt work maybe a bios flash to latest BIOS (make sure laptop isnt interrupted or loses power during this)

I think I have the latest BIOS flashed. I used the dell Support Asist app to do so. About reformating, maybe I'll try that later...

 

[The_Tron]

maybe you were using crystaldiskmark when the ssd was under load (windows updates or antivirus scan or game updates) maybe try running diskmark again when your ssd isnt being hit hard

[dgsddfgdfhgs]

do you have multiple ssd in laptop?, this model seems cant handle that much

[joser1813]

7 minutes ago, dgsddfgdfhgs said:

do you have multiple ssd in laptop?, this model seems cant handle that much

No, I have the original HDD that cames with the laptop and the m.2 NVMe SSD

[joser1813]

Hi people, it seems to be a thermal throttling issue. Just installed the heatsink incluided in the box and got the following results (the pictures above are the best results I could get so far) at a temp of 36 celcius. So it appears that the drive is fine it self but the case of the laptop is not doing a very good job with the airflow... I don't know what happened but now the temps are around 65 celcius (better than before but stiil high)... However, it appears that as long as the drive is cool it delivers good performance. Any suggestions about a cooling solution?