3.5 mm audio jack broken

[Aikano9]

I have a laptop (HP 450 G4). I bought it last August (2017) through school and my 3.5 mm input jack is corrupting all mic sound, to the point where it’s basically ear rape. I don’t know what happens or why. I have tried multiple headsets and earbuds (kraken pro v2, Astro A40, SteelSeries Arctis 5 and Apple earbuds) and the problem still persists, I borrowed the sound card that comes with the HyperX Cloud II from a friend, and when plugged in to a USB port the mic sounds Normal. I also tried the same headsets and earbuds on my iPad there the mic works normally. So my question is: do anyone know how to fix this and what causes it?

 

 

Edited August 25, 2018 by Aikano9
Added date of purchase and fixed some grammar/spelling errors

[r4tch3t]

There's likely a dead component or more likely the connections are loose. Best Hibbert would be to buy a USB sound card, they can be had for 10-20 moneys. 

[Aikano9]

Thanks, I’ll see if i can find my HyperX Cloud II sound card (disappeared when I moved and havent bothered looking for it yet, that’s why I borrowed the one mentioned above from a friend)