Ram capacity issue on ryzen7

[Axelatron]

Hello i got a problem with ram capacity bios shows 16384 MB of ram but windows 32GB and 16GB usable. I tried like to flash to latest bios remove the limit  size of ram form windows reset the SPD change ram slots to A1 B2 and A2 B1 with different rams all work, windows is the professional version to limited by that. Any ideas how to fix that?

 

CPU : ryzen 1700x 

motherboard: asus croshair vi hero

GPU:nvidia 1080ti

Ram: FURY Memory Black - 32GB Kit* (4x8GB) - DDR4 2666MHz

[MedievalMatt]

9 minutes ago, Axelatron said:

Hello i got a problem with ram capacity bios shows 16384 MB of ram but windows 32GB and 16GB usable. I tried like to flash to latest bios remove the limit  size of ram form windows reset the SPD change ram slots to A1 B2 and A2 B1 with different rams all work, windows is the professional version to limited by that. Any ideas how to fix that?

 

CPU : ryzen 1700x 

motherboard: asus croshair vi hero

GPU:nvidia 1080ti

Ram: FURY Memory Black - 32GB Kit* (4x8GB) - DDR4 2666MHz

 

 

you got either bad RAM, or bad DIMMs.

[Axelatron]

@MedievalMatt ok thank you so i will try to check the ram on others pc and their ram on my if that is ok i would have to send

back motherboard right? 

[Br3tt96]

Just now, Axelatron said:

@MedievalMatt ok thank you so i will try to check the ram on others pc and their ram on my if that is ok i would have to send

back motherboard right? 

Yeah more than likely either rma the ram or motherboard depending on which is bad

[Axelatron]

1 hour ago, Br3tt96 said:

Yeah more than likely either rma the ram or motherboard depending on which is bad

ok thank you a lot for the help

 

[MedievalMatt]

4 minutes ago, Axelatron said:

@MedievalMatt ok thank you so i will try to check the ram on others pc and their ram on my if that is ok i would have to send

back motherboard right? 

Something similar happened to me.  My Wife's PC would register 12GB usable, and 16GB total (had a 16GB kit in it) in windows for the longest time.  the Bios read the full 16GB though.  she would get the occasional random BSOD, and no matter what i did windows wouldnt get the last 4GB.  swapping sticks into different slots and nothing seemed amiss.  after about a year of this, the RAM stick finally actually died outright.

 

seems very very similar to your issue.

[ReHWolution]

Actually, it could also be the CPU, with a damaged pin for those RAM slots. But yeah, it seems like it's a motherboard/RAM issue.

[Axelatron]

1 hour ago, MedievalMatt said:

Something similar happened to me.  My Wife's PC would register 12GB usable, and 16GB total (had a 16GB kit in it) in windows for the longest time.  the Bios read the full 16GB though.  she would get the occasional random BSOD, and no matter what i did windows wouldnt get the last 4GB.  swapping sticks into different slots and nothing seemed amiss.  after about a year of this, the RAM stick finally actually died outright.

 

seems very very similar to your issue.

yes probably would be that  i will try tomorrow and then see which one is faulty 

 

[Axelatron]

1 hour ago, ReHWolution said:

Actually, it could also be the CPU, with a damaged pin for those RAM slots. But yeah, it seems like it's a motherboard/RAM issue.

thanks a lot after i will try that then i guess i got to sent my pc to a technician to check it for sure and sent back the faulty one