cpu issues

[DESTROYER 123503]

so I have an msi gaming laptop and it has 2.5ghhz of base clock and turbo clock is 3.5ghz and the problem is that when ever I put it on turbo by using msi dragon centre the cpu speed will stay at 2.5ghz if I am playing a game or not and its meant to go at 3.5ghz or atlest more than 3ghz it weird and it kinds of ruin the gaming experience.

cpu hyperthreading is enabled.  

[Willowwizard]

Download some thermal monitoring software (e.g. HWMonitor) and run a game in windowed mode & check the thermals.

The CPU only turbo boosts when the CPU package is below a certain thermal threshold, otherwise it doesn't activate.

 

Another misconception is that turbo boost is like an overclock, this is untrue. The CPU only uses the turbo boost clock when certain conditions are met, and usually only for a few seconds.

[DESTROYER 123503]

3 months ago It was just perfectly fine till now before when ever  use sport mode it will just go on 3hz 

 

another think I just found out is that it says I have 3 cores and 3 threads when it is a quad core cpu with 4 threads and it says that on task manager when I go on bios it says it has 4 cores but 3 cores are only enabled

[Willowwizard]

9 minutes ago, DESTROYER 123503 said:

when I go on bios it says it has 4 cores but 3 cores are only enabled

Please remember to quote someone if you want to reply to them Just posting a new post in the thread won't give that person a notification unless they've subscribed to the thread.

 

Anyway, that's a very weird issue that I've never seen or even heard of before. Can you give us the exact model number or specifications of the laptop?

[DESTROYER 123503]

msi gl62m 7rex uk version

i5 7300hq 2.5 ghz boost 3.5ghz

gtx 1050 ti 2gb

16gb 2400mhz ddr4

1 tb and 128gb ssd

 

idk what I did wrong It just randomly start messing about and I was thinking of restoring msi factory settings by using advanced start up

[Willowwizard]

Hm, you could try loading the BIOS' optimized defaults (Boot into the setup menu and tap F9) or upgrading your BIOS (from here https://www.msi.com/Laptop/support/GL62M-7REX.html)

[DESTROYER 123503]

what do I do after I have installed and where do I save the file in usb or hard drive?

[Willowwizard]

5 minutes ago, DESTROYER 123503 said:

what do I do after I have installed and where do I save the file in usb or hard drive?

Extract the ZIP file, there should be an instruction PDF included with the download

[DESTROYER 123503]

I updated my bios and still everything is the same

[DESTROYER 123503]

the worst is that im not even gaming and it above 50 c