Hard drive issues

[campingtomz]

Today the computer stopped booting windows and would come up with a no bootable drive error. Normally this can be caused by a windows update. I put the drive into an external enclosure to try to recover the data off of it. The drive is recognized and I can access the root C:\ of the drive, but when I try to go deeper into User files or any sub folder , File explorer. I am trying to see if there is any way I can get the data off. I know its a long shot, but i figured i would ask.

Thank you for any help,

Tom

 

[Electronics Wizardy]

Id make a image first with a program l;ike ddrescue.

 

Then get the files from the image.

[Firewrath9]

Do you have a backup?

[campingtomz]

43 minutes ago, Electronics Wizardy said:

Id make a image first with a program l;ike ddrescue.

 

Then get the files from the image.

Thank you Ill look into this and give it a try

[campingtomz]

5 minutes ago, Firewrath9 said:

Do you have a backup?

No It is a friends dad's business. I just became the "IT guy" after i fixed his computer last week. I just had him buy a serve, firewall, switch and back up device. they arrived yesterday and I just started configuring everything. They know they messed up. Im just trying to see what i can do

 

[Firewrath9]

6 minutes ago, campingtomz said:

No It is a friends dad's business. I just became the "IT guy" after i fixed his computer last week. I just had him buy a serve, firewall, switch and back up device. they arrived yesterday and I just started configuring everything. They know they messed up. Im just trying to see what i can do

 

Feels bad. Try to get a professional data recovery srvice, i dont know much about recovering hdds. Thats why my NAS has raid 1 and 5 year warranty.  

[campingtomz]

1 hour ago, Electronics Wizardy said:

Id make a image first with a program l;ike ddrescue.

 

Then get the files from the image.

I tired to run the dd-rescue. It seems the source drive (damaged one) is not seen by the Ubuntu install. is there a better Linux OS for me to use? or am I doing something wrong. I see the Drive when i boot the computer up in the bios and as a selectable drive when I go to select the Ubuntu live disk.

I am getting a ata1.00: srst failed (errno=-16) when i start the live disk

 

[Electronics Wizardy]

14 minutes ago, campingtomz said:

I tired to run the dd-rescue. It seems the source drive (damaged one) is not seen by the Ubuntu install. is there a better Linux OS for me to use? or am I doing something wrong. I see the Drive when i boot the computer up in the bios and as a selectable drive when I go to select the Ubuntu live disk.

I am getting a ata1.00: srst failed (errno=-16) when i start the live disk

 

if thats the case your drive is most likely failed beyond the point of being able to do anything on your desktop. Your gonna need a data recovery service.

 

Have fun doing IT, im doing a simmilar thing now at work. Trying to get a small business back to modern and secure systems.