Windows jam & cannot get back again after restart

[KenMiloFire]

Dear all,

I was using my newly built PC halfway when suddenly everything that were on my screen got frozen instantly. The mouse cursor was the only thing that could move, but it lags terribly.

After a long time with no progress, I force-restart the PC and the screen went directly into BIOS, cannot get back to Windows again.

I did not do any overclock to my system at all. This problem just happens suddenly.

 

I built my PC exactly 2 weeks ago, and below are my specs:

- Intel Core i7-8700K

- MSI Z370 Gaming Plus

- G.Skill 8GB 2400Mhz DDR4

- Galax Gamer SSD 240GB

- Zotac GeForce GTX 1060 3GB

- Seasonic Focus Gold 80plus 650FM

- CoolerMaster MasterLiquid 240 CPU Cooler

After the succesful build, I installed Windows 10 Home 64-bit successfully and everything went well thereafter.

 

I tried all methods to repair and restore the system, but no headway. When I tried to reinstall Windows 10 from my USB flash drive again, the error message appeared.

Need urgent help. Please advice what I should do now.

 

[Husky]

Open the "Repair this PC" menu and go to Command Prompt. Type "diskpart" and press enter. Type "list disk" and press enter. Type "select disk *" and replace the * with the number that is your disk which is normally 0. Type "clean" and press enter. This will wipe the drives partition table and all data on it will be lost. Exit the command prompt once it is done and restart the computer back into the Windows installer. It should now see it as one solid Unallocated Space. It should work now and you should be able to do a clean install.

 

If you run into more troubles, your disk may be failing, you could have a corrupted Windows installer USB, or there could be something else that is wrong.

 

Hope this helps

[KenMiloFire]

11 hours ago, Husky said:

Open the "Repair this PC" menu and go to Command Prompt. Type "diskpart" and press enter. Type "list disk" and press enter. Type "select disk *" and replace the * with the number that is your disk which is normally 0. Type "clean" and press enter. This will wipe the drives partition table and all data on it will be lost. Exit the command prompt once it is done and restart the computer back into the Windows installer. It should now see it as one solid Unallocated Space. It should work now and you should be able to do a clean install.

 

If you run into more troubles, your disk may be failing, you could have a corrupted Windows installer USB, or there could be something else that is wrong.

 

Hope this helps

Okay I did what you mentioned. Initially the clean process is fine. However, I still couldn't install Windows. Upon reaching 100%, installation was cancelled and the error message appeared yet again: 0x80FF0000

 

When I redo the steps you mentioned, this time round the cleaning process is not successful. (See image)

 

I looked up the Web on the error 0x80FF0000 and it is something like a disk failure.

 

I couldn't believe it to be a disk failure because the SSD is a brand new one.

[Husky]

6 hours ago, KenMiloFire said:

Okay I did what you mentioned. Initially the clean process is fine. However, I still couldn't install Windows. Upon reaching 100%, installation was cancelled and the error message appeared yet again: 0x80FF0000

 

When I redo the steps you mentioned, this time round the cleaning process is not successful. (See image)

 

I looked up the Web on the error 0x80FF0000 and it is something like a disk failure.

 

I couldn't believe it to be a disk failure because the SSD is a brand new one.

I think it is a problem with your SSD, because all of the problems you are having are because of disk failure. You can try using another SATA port and a different SATA cable on your motherboard to see if that is the problem. You can also try using another drive (old hard drive) if you have one.

 

I would send your SSD back and get a new one. Your SSD is dead.