Bad Performance on 2400G

[AzureKite]

Hello, I'm having some odd issues with my 2400G where the gaming performance is just horrid compared to what it should be, from what I've seen in reviews. I can't even get 30fps in games at 720p, yet I see videos of it doing 70fps+ on 1080 on the same games. 

 

My hardware:
CPU: Ryzen 5 2400G with

Ram: 8GB 2400MHz Single Ram (I had another 8gb stick but it was dead on arrive, awaiting my stick)

Motherboard: Asrock AB350M-HDV Bios version 4.70

Power supply: 500W EVGA Bronze+

OS: Windows 10 Creators Updated fully updated

GPU Drivers: 17.7

Settings changed in BIOS:
Advanced\AMD CBS\NBIO Common Options\XFR 2.0 Configuration\Advanced\Accepted\GFX Clock Frequency\1240
Advanced\AMD CBS\NBIO Common Options\XFR 2.0 Configuration\Advanced\Accepted\GFX Core voltage\35

OC Tweaker\OC Mode Change Switch\AMD CBS Setting

[JacobFW]

Lack of Ram could be it.  It essentially halves the memory bandwidth otherwise.

 

Looks up some of the 2400G reviews, and try some of the benchmarks they run and see if you get something comparable to their score.

[AzureKite]

1 minute ago, JacobFW said:

Lack of Ram could be it.  It essentially halves the memory bandwidth otherwise.

 

Looks up some of the 2400G reviews, and try some of the benchmarks they run and see if you get something comparable to their score.

Yeah it sadly seems like the issue is the single memory configuration I have it in, I'll pull a 8gb stick out of my other machine and see if it helps it.

 

[FloRolf]

1 minute ago, AzureKite said:

Yeah it sadly seems like the issue is the single memory configuration I have it in, I'll pull a 8gb stick out of my other machine and see if it helps it.

 

2400mhz is also really slow. at 3000 and up you should see nice improvements.

[JacobFW]

2 minutes ago, FloRolf said:

2400mhz is also really slow. at 3000 and up you should see nice improvements.

Seconded.  If you're still able to return it I'd suggest trying.

[danislav]

Hey, @AzureKite, would you mind sharing what happened?
I have exactly the same issue: brand new ryzen 5 2400g with one 8gb module 2400.
The performance is very poor and all the reviews show results which are 2 times better than what I see here.

 

I will appreciate if you comment how did you fix.

 

Regards

[AzureKite]

On 5/8/2018 at 3:50 PM, danislav said:

Hey, @AzureKite, would you mind sharing what happened?
I have exactly the same issue: brand new ryzen 5 2400g with one 8gb module 2400.
The performance is very poor and all the reviews show results which are 2 times better than what I see here.

 

I will appreciate if you comment how did you fix.

 

Regards

Hi @danislav I just saw your message and comment as I have been away from the forums for a while but I fixed this issue by returning the 8gb ram stick I had and got a dual channel kit (which I upgraded to two 8gb sticks to have more ram). After getting the dual channel kit installed, I got much better performance.