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Hi, I built this PC with my uncle about a year ago (I don't have computer building experience) and have been putting off fixing the issues for some time now. After a year of my PC underperforming, I've pretty much had enough and I was hoping people could teach me how to fix them, here's the list of issues and computer specs: 

1) PC fans, power turns on, however, will not boot if Display Port is plugged into the monitors (DVI-D works)

2) Bios reset everytime computer shuts down so when I boost my ram to 3133Mhz it resets back to 2133 and any other settings will reset too

3) The computer is running things way to slow for the specs... Constant frame drops, watching videos get choppy etc.

4) Not sure if this is an issue but everytime a fullscreen game starts the entire computer gets extremely laggy but it won't occur again if I boot the same program a second time

Specs:

MONITORS: ASUS VG24QE x2

GPU: Gigabyte GeForce GTX 1080 Windforce OC 8GB Video Card 

RAM: 16GB G.Skill 16G F4-4133C19D-16GTZC/ DDR4 4133Mhz 

MOTHERBOARD: Gigabyte GA-AX370-GAMING-K7 AM4

BIOS Version: F6

CPU: AMD Ryzen 7 1700X @3.40GHz

CASE: Corsair Carbine Clear 600C

COOLER: NZXT Kraken X61

OS: Windows 10 Pro

 

Thanks in advanced!

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Sounds a bit like you might have a short between the motherboard and the case. I'd take the system out of the case, put it on something like a phone book, and see how many of the issues go away.

Also, replace the BIOS battery, doesn't seem like it's holding a charge.

NOTE: I no longer frequent this site. If you really need help, PM/DM me and my e.mail will alert me. 

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1 minute ago, Radium_Angel said:

Sounds a bit like you might have a short between the motherboard and the case. I'd take the system out of the case, put it on something like a phone book, and see how many of the issues go away.

Also, replace the BIOS battery, doesn't seem like it's holding a charge.

So take everything out and put it on a  phone book? If BIOS battery isn't holding a charge the computer still turns on? Thanks for the response I'll try as soon as I can 

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The BIOS battery keeps settings in BIOS, like the RAM clock speed, etc. If the battery is bad, every time you turn the computer off, the settings are lost, hence why you have to re-enter them each time.

By putting the motherboard on a phonebook, it ensures there are no shorting issues between the mobo and case, which can also cause issues.

If the mobo runs fine on the phonebook, then you have a grounding issue. It's a process of elimination

 

NOTE: I no longer frequent this site. If you really need help, PM/DM me and my e.mail will alert me. 

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16 hours ago, Radium_Angel said:

The BIOS battery keeps settings in BIOS, like the RAM clock speed, etc. If the battery is bad, every time you turn the computer off, the settings are lost, hence why you have to re-enter them each time.

By putting the motherboard on a phonebook, it ensures there are no shorting issues between the mobo and case, which can also cause issues.

If the mobo runs fine on the phonebook, then you have a grounding issue. It's a process of elimination

 

Ok so I've replaced the battery but nothing seemed to have happened, the bios still resets. When you mentioned MOBO shorting with case I think I know why, when my uncle and I first built this PC there was no AM4 bracket for the AIO water cooler so we did a quick google search and saw that people cut some cardboard out and put it there in place that is probably causing the shorting but I won't be able to test it for now but hopefully that is the cause and after I fix that it'll be good

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  • 2 weeks later...
On 3/24/2018 at 3:25 AM, Radium_Angel said:

The BIOS battery keeps settings in BIOS, like the RAM clock speed, etc. If the battery is bad, every time you turn the computer off, the settings are lost, hence why you have to re-enter them each time.

By putting the motherboard on a phonebook, it ensures there are no shorting issues between the mobo and case, which can also cause issues.

If the mobo runs fine on the phonebook, then you have a grounding issue. It's a process of elimination

 

After doing everything, nothing has changed :c

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