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A few days ago I updated my Medion akoya E6221 laptop from Win 7 to Win 10. Everything worked fine for two days but then I got the following problem:

When I turn the laptop on, it boots, then goes through the Win 10 logo screen, and then the screen is displayed as full black with no cursor. It stays like that for hours if I let it, with no signs of doing anything. If it doesn't go black (50/50 chance), it'll go into recovery mode and attempt to recover which will end up unsuccessful.


I reinstalled Windows 10 and the display along with everything else worked fine during the installation process, but once it boots into Windows it goes blank again. I also wiped the HDD completely through the recovery options but I was at work while it was completing (it took a few hours) and when I came back nothing had been deleted. 

I would re-install Win 7 but unlike Win 10, Microsoft doesn't have the OS that I can download without having a product key. I don't want to spend money on something I'm not sure will work.

Any advice?

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Can you go in Safe Mode?

Fail boot Windows 10 3 times in a row (press and hold the power button until the system closes while Windows 10 starts), and Windows will start the automatic repair, only to find nothing and give you option screen, where you boot in Safe Mode (Troubleshoot > Advanced Options > Startup Setting > Restart. Then on restart you'll get another menu, pick #5 - Safe Mode with networking by hitting the 5 key or F5)

 

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44 minutes ago, GoodBytes said:

Can you go in Safe Mode?

I reinstalled Windows in English rather than Polish and the problem with the screen going black persists but I can now fix it by putting the laptop to sleep and waking it up again (which I have to do every time I power it on). It's annoying but it works and I honestly have no clue what could be causing it. 

I can boot in safe mode if it'll help troubleshoot though, but I'm not sure what to look out for.

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4 minutes ago, A1Mike_W said:

I reinstalled Windows in English rather than Polish and the problem with the screen going black persists but I can now fix it by putting the laptop to sleep and waking it up again (which I have to do every time I power it on). It's annoying but it works and I honestly have no clue what could be causing it. 

I can boot in safe mode if it'll help troubleshoot though, but I'm not sure what to look out for.

Ok, so that in that case:

Thing to try:

 - When you have the black screen, try: Win+P  2x times and Enter key. If that doesn't work, do it once more

 - Get the latest drivers for your graphic card.

 - Disable Fast Boot (Start> type: Power > pick: Choose a power plan > "Choose what the power button does" on the side column > "Change settings current not available" > uncheck "Turn on fast startup" > Save Changes. Restart

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