Faulty Cablemod Cables?

[Vandorlot]

I originally ordered a cablemod extension kit with 2(quantity) 6 pin cables. Then I realized that my graphics card requires an 8 so I order an 8 from their store. But, the keying of the cable is very weird and it wont plug into the graphics card but the other end plugs into a cable that cable does plug into the graphics card. Also, the cable doesn't plug into itself and yes the orientation is correct.  Just look at the picture and tell me im not crazy. 

Before anyone asks this was a 8 pin pcie cable I ordered 100 percent not a 8 pin eps.

Also the arrows show the orientation of the house like figures. 

And also on the left side there are 4 squares and 4 houses. The right has 5 houses and 3 squares.

[Vandorlot]

Sorry if my tone is harsh just a little mad right now.

[iRileyx]

The one on the left is an EPS cable, they probably sent the wrong one out by mistake.

[suchamoneypit]

Maybe just an accidental mistake on their part when fulfilling the order and sent you an EPS cable?

 

Did you contact their support? If they don't match its just not gonna plug in and you'll need a new cable.

[STRMfrmXMN]

@CableModis the account for them here. They're quite fast to reply most of the time and always helpful.

[Oshino Shinobu]

The connector on the left is an 8 pin female EPS connector. The one on the right is a male PCIe connector.

 

The keying for PCIe is as follows (with the latch on top)

round, round, square, square

square, round, round, round

 

The keying for 8 pin EPS is:

round, square, square, round

square, round, round, square

 

It may well be a mistake of putting an EPS connector on the end rather than PCIe. 

[Vandorlot]

Just now, Oshino Shinobu said:

 

 

1 minute ago, STRMfrmXMN said:

 

 

2 minutes ago, suchamoneypit said:

 

 

2 minutes ago, RKRiley said:

 

Thanks guys I will contact support. I just wanted to make sure I wasn't going crazy or did something wrong. They did recently upgrade their factory so something might have went wrong.

[keskparane]

Regardless of if you ordered an EPS extension, or a PCIE extension, if the cable does not plug into itself then clearly it is not an extension and there is a problem.

[CableMod]

@Vandorlot it looks like there was indeed a mix up on our end here, and we're very sorry about that. It looks like one EPS connector and one PCI-E connector. Please contact Support@CableMod.com and we'll get a replacement sent out ASAP.