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PC issues

Angeliceron
By Angeliceron
in Troubleshooting
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I was in a game of OW today and my keyboards backlighting went out It wasnt just the lights the whole Keyboard wasnt working. My mouse still worked but I couldnt exit the game to shut down so I had to turn it off with the power button. Trying to turn it back on I was given a message for “Diagnosing your PC” It then went to “Trying to Troubleshoot” And finally a blue screen telling me it couldnt be fixed.  Is it safe to say i need to take it to a repair shop.

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oh no... you've got my problem... that i just got over...

 

your case isn't exactly like mine, as they usually are never the same, but in my case trying advanced options and using command prompt to check for installed versions of windows can be helpful... especially when windows says it doesn't have windows installed...

 

honestly if its anything like mine you wont be able to fix it and you should just skip the hassle and reinstall windows... -_-

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Is it usb 3.0? Do all the USBs stop working? Is the mouse USB? Does the PC work in the BIOS, does it only crash in Windows?

Can you test with an old PS/2 port mouse/keyboard?

 

Troubleshooting: Disconnect all USBs. Test if the PC turns on fine. If it does, then either a USB device is broken, or a cable or pin is broken on the PC or USB device.

If the PC still has trouble booting with all USBs ditached, make sure nothing metal is touching anything in the pc/case. A ground to earth or short of the electric can stop USBs from working.

 

If the PC sometimes works and sometimes does not work, it may be the power supply that is faulty, or the motherboard. Disable all overclocking if you can. What PSU do you have?

 

If the PC works in the bios, but not in Windows, it may be the drivers.

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14 minutes ago, Radium_Angel said:

If you lost USB...you might have a failing power supply. That might do it. But like G said...specs please.

Im in the cmd and its telling me after doing bootrec.exe /fixboot that “The volume does not contain a recognized file system.” Is it looking at the wrong Hard Drive

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2 minutes ago, Angeliceron said:

Im in the cmd and its telling me after doing bootrec.exe /fixboot that “The volume does not contain a recognized file system.” Is it looking at the wrong Hard Drive

And now its saying Windows isnt installed on any drives I have after bootrec.exe /rebuildbcd

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7 minutes ago, TechyBen said:

Can you see them from the Command line in the recovery console? This will help see if the Hard disk still have files on. If Windows still has an OS there.

 

If it does not boot into the recovery console, do you have a repair/boot disk/usb?

I do have a usb with windows 10 installer on it. and yes I can see them from the command line

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3 minutes ago, TechyBen said:

What drives do you have? X seems to be the wrong drive, it may be trying to scan the USB boot, not the Windows drive.

 

If windows is installed on C drive, first type "c:".

 

it dosent allow me to change the x:\windows\system32> to c:\windows\system32>

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