New Rig will not recognize HDD

[MadOverclocker]

Hi! I had an old Pentium G3258 and really not having good performance since I can't overclock it past 100mhz unless I put 1.312v on the chip at 4Ghz and also that my drive was pretty much like a year more of its life span. Well I decided to buy a ryzen 3, a b350 motherboard and 8GB of ram (Vs 4gb I had). Yesterday my stuff arrived: A Ryzen 3 1300X (Works good have not tested OC), MSI B350M Pro-VH plus, 8GB of DDR4 Ram and a 2TB brand new drive. I installed most of the stuff first except the drive I installed that 2 hours after I installed the GPU, CPU, MB, PSU and RAM. When I installed it the first time It DID show up on the BIOS. Today my laptop download fully the media creation windows 10 iso. So I ran it on a USB stick but it only saw a 4GB drive that actually was a 4GB partition on the USB stick but no HDD this morning. I disconnected connected all my SATA cables but they don't work. I can hear the HDD turning on but not recognized. I tried SATA 1, SATA 3 and SATA 4 (On the mb) but they don't recognize it for some reason. But it DOES recognize my dead drive making a lot of noise it says 234 GB used of 467GB. Is it possible I got a dead drive?

 

Edit: The drive is a 2TB Seagate Barracuda.

[asus killer]

if it's windows go to disk management

[MadOverclocker]

Just now, asus killer said:

if it's windows go to disk management

I don't have Windows. This is on the install. Even on the Bios it does not see it.

[asus killer]

4 minutes ago, MadOverclocker said:

I don't have Windows. This is on the install. Even on the Bios it does not see it.

my bad i did not read properly. I guess if you connect it properly it should be detected on BIOS and on windows installation process. I have no clue what's going on. Try to plug it into a friends PC if you can.

[MadOverclocker]

Just now, asus killer said:

my bad i did not read properly. I guess if you connect it properly it should be detected on BIOS and on windows installation process. I have no clue what's going on. Try to plug it into a friends PC if you can.

Ok I will take pictures using my other MSI board. But first look at this. Am using SATA 4 temporarily but it's not reading it.

[asus killer]

if you tried all the ports already it doesn't matter. Could you be not properly connecting the cables? could also be a cable problem. apart from that i can only see a bad drive or some weird BIOS setting turned off for the HDD.

Maybe someone else can have a better answer 

[MadOverclocker]

So I tried the HDD in the other mb and it's not working.

[MadOverclocker]

Just now, asus killer said:

if you tried all the ports already it doesn't matter. Could you be not properly connecting the cables? could also be a cable problem. apart from that i can only see a bad drive or some weird BIOS setting turned off for the HDD.

Maybe someone else can have a better answer 

Well I think I connected the cables correctly. Here's a picture.

[partymarty]

12 minutes ago, MadOverclocker said:

So I tried the HDD in the other mb and it's not working.

You could try another Sata data cable... If the HDD still won't work. It's probably faulty

[MadOverclocker]

3 minutes ago, partymarty said:

You could try another Sata data cable... If the HDD still won't work. It's probably faulty

I already tried the first time with the MSI cables then I tried the blue one. It's DOA right?

[partymarty]

6 minutes ago, MadOverclocker said:

I already tried the first time with the MSI cables then I tried the blue one. It's DOA right?

If you've tried all those things. I think it's DOA too.

[MadOverclocker]

4 minutes ago, partymarty said:

If you've tried all those things. I would think it's DOA too.

Everytime I build a PC something like this happens... Lol maybe coincidence. Thanks everyone for the help. Let's see how I can get another one.

[seagate_surfer]

On 2/24/2018 at 8:21 AM, MadOverclocker said:

Everytime I build a PC something like this happens... Lol maybe coincidence. Thanks everyone for the help. Let's see how I can get another one.

Sorry to hear you're having trouble with your BarraCuda. You can find our Warranty Validation Tool here. If you wind up needing to get in touch directly with us for any reason, here is info on Seagate Support.