CPU on fire

[Sebastianmane]

Specs:
Intel i5 8600k 4,3 GHz (Coffee-lake)

MSI Nvidia GeForce GTX 1070 8GB (OC-version)

Kingston 16GB DDR4 2400MHz

275GB Crucial MX300 (M.2) + a 2TB storage

NZXT Lexa S

650 Watt Corsair VS (80 PLUS®)

MSI Z370-A Pro (Coffee-lake)

Asus DVD±RW

Deepcool Maelstrom 120T + extra chassis fan (120mm)

Operating system: Windows 10 Home Premium (Lite version)

Bios-version: American Megatrends Inc. 2.20, 2017-10-27 (Latest)
Driver= up to date

 

So i got this desktop with Everything mounted from a famous Company 7th of february and almost immediately i noticed the computer not performing when playing games. As i downloaded speedfan i saw the Cores (0,1,2,3) being at around 83 degrees Celsius (70 degrees while Writing this post) while Everything else is around 30 degrees (see image)

I'm definitely not a very computer literate person but i don't Think the temp. should be at 70 degrees idle. I've checked for virus/threats and for update but these is none. My CPU aldready has a thermal paste and the fan/water cooling/pump seems to be working, even though the fans are at 0 rpm according to the BIOS settings (!)

 

What could the problem be? 

 

[Guest]

The cooler doesnt make right contact with the cpu?

[J400]

this may sound stupid, but some people forget to remove the plastic sticker under the cpu cooler. that would be a perfect explanation, unless the cooler isn't tightened down properly. 

[tikker]

70C idle is definitely too high. Two things come to mind:

1) The mount isn't completely good, easily solved by taking it off and seeing if the thermal paste spread nicely. Then repaste and put it back on.

2) 120mm radiator might not be enough to keep an 8600k cool, though those idle temps are still too high I think.

[Guest]

Is your pump on?

[Guest]

Just now, tikker said:

70C idle is definitely too high. Two things come to mind:

1) The mount isn't completely good, easily solved by repasting

2) 120mm radiator might not be enough to keep an 8600k cool, though those idle temps are still too high I think.

I use a single 120 rad for my 8600K and oc'd to 4.8ghz it idles at 30C. Definitely not the cpu.

[vanished]

1 minute ago, tikker said:

70C idle is definitely too high. Two things come to mind:

1) The mount isn't completely good, easily solved by repasting

2) 120mm radiator might not be enough to keep an 8600k cool, though those idle temps are still too high I think.

3) it's not actually at idle

 

I mean, it's possible.  OP, did you actually check task manager or something to see what CPU usage was?

[Sebastianmane]

18 minutes ago, Ryan_Vickers said:

3) it's not actually at idle

 

I mean, it's possible.  OP, did you actually check task manager or something to see what CPU usage was?

Only 4% of the CPU is in use rn and my temp is at 80..

 

21 minutes ago, Konrad Kwasniewski said:

Is your pump on?

I don't know, i don't feel it vibrating.. But atleast the Deepcool logo is lit!

 

22 minutes ago, tikker said:

70C idle is definitely too high. Two things come to mind:

1) The mount isn't completely good, easily solved by taking it off and seeing if the thermal paste spread nicely. Then repaste and put it back on.

2) 120mm radiator might not be enough to keep an 8600k cool, though those idle temps are still too high I Think.

My friend tells me to repaste some thermal paste, cuz the prepasted is crap. I took the pump off and it actually was more paste on the sides rather than the middle where it should be

[Sebastianmane]

26 minutes ago, Almostbauws said:

The cooler doesnt make right contact with the cpu?

maybe, but how do i know if it does?

 

26 minutes ago, J400 said:

this may sound stupid, but some people forget to remove the plastic sticker under the cpu cooler. that would be a perfect explanation, unless the cooler isn't tightened down properly. 

Yea i should check that, So there could be a sticker where the cpu connects to the cooler?

[Guest]

6 minutes ago, Sebastianmane said:

maybe, but how do i know if it does?

 

Yea i should check that, So there could be a sticker where the cpu connects to the cooler?

Yes, its usually transparent.

[Sebastianmane]

5 minutes ago, Konrad Kwasniewski said:

Yes, its usually transparent.

didn't find any sticker

[Guest]

24 minutes ago, Sebastianmane said:

didn't find any sticker

Could you do a picture of your system. It might help.

[Sebastianmane]

1 minute ago, Konrad Kwasniewski said:

Could you do a picture of your system. It might help.

on the motherboard area? 

[Guest]

3 minutes ago, Sebastianmane said:

on the motherboard area? 

Yep

[Sebastianmane]

4 minutes ago, Konrad Kwasniewski said:

Yep

 

[Sebastianmane]

Oh and this bad performance happend on fornite, gonna try csgo now and see if there is any problem. Which it probably will be

[tikker]

1 hour ago, Ryan_Vickers said:

3) it's not actually at idle

 

I mean, it's possible.  OP, did you actually check task manager or something to see what CPU usage was?

Good point.

 

56 minutes ago, Sebastianmane said:

Only 4% of the CPU is in use rn and my temp is at 80..

 

I don't know, i don't feel it vibrating.. But atleast the Deepcool logo is lit!

 

My friend tells me to repaste some thermal paste, cuz the prepasted is crap. I took the pump off and it actually was more paste on the sides rather than the middle where it should be

The thermal paste spread doesn't look too bad. And while the stock stuff may not be the best, usually it's sufficient and wouldn't cause these temps. Repasting never hurts though.

I'd double check the pump first. Is there any slight buzzing sound? Can you feel the water moving through the tubes? No circulation would explain the high idle temperatures as you're basically not cooling.

[Guest]

Everything seems fine on the build side, check the rpm on the pump, than set it to maximum and voltage-controlled (not pwm!!!) and see if temperatures are better.

[Sebastianmane]

5 minutes ago, Sebastianmane said:

maybe the water cooler pump should be connected in a different ¨input¨ on the motherboard, rn it is in ¨pump_fan1¨, does it make any different if i change to like ¨sys_fan4¨ or ¨CPU_fan1¨?

[tikker]

3 minutes ago, Sebastianmane said:

Oh and this bad performance happend on fornite, gonna try csgo now and see if there is any problem. Which it probably will be

Well of course performance will be bad if you're hitting 70-80C on idle alone.

[tikker]

6 minutes ago, Sebastianmane said:

maybe the water cooler pump should be connected in a different ¨input¨ on the motherboard, rn it is in ¨pump_fan1¨, does it make any different if i change to like ¨sys_fan4¨ or ¨CPU_fan1¨?

The pump header is fine, it's what they're for. Have you tried increasing pump speed in either the BIOS or some MSI software (if that's even possible)?

[Sebastianmane]

16 minutes ago, Konrad Kwasniewski said:

Everything seems fine on the build side, check the rpm on the pump, than set it to maximum and voltage-controlled (not pwm!!!) and see if temperatures are better.

 

10 minutes ago, tikker said:

The pump header is fine, it's what they're for. Have you tried increasing pump speed in either the BIOS or some MSI software (if that's even possible)?

In the bios it says that the speed of the fan is 0 rpm   i Think we could consider that the pump is broken since i don't hear any circulation or water in the pipes, the pump isn't vibrating either.

 

I read Another post on linustechtips about the same topic, where one guy wrote:¨My xspc res.pump stopped working week on on me.. Freaked me out when i saw the temps. Rapped on it with my knuckle, lightly, and it has worked fine for the last year. Point being it could just be stuck¨

 

Should i open the pump and try to fix it?

 

oh and btw my desktop isn't loud at all at these degrees, can bearly hear it when i have my headset on

[tikker]

4 minutes ago, Sebastianmane said:

 

In the bios it says that the speed of the fan is 0 rpm   i Think we could consider that the pump is broken since i don't hear any circulation or water in the pipes, the pump isn't vibrating either.

 

I read Another post on linustechtips about the same topic, where one guy wrote:¨My xspc res.pump stopped working week on on me.. Freaked me out when i saw the temps. Rapped on it with my knuckle, lightly, and it has worked fine for the last year. Point being it could just be stuck¨

 

Should i open the pump?

Sounds like a dead pump then. Don't open it, since you've just bought it you should be able to contact the company who built it for you, they'll have some warranty policy no? They'll likely just get you a new cooler as it's DOA from the looks of it (or died during shipping or w/e).

I'm sure they test the rigs before sending them out to their customers, but pumps should live more like 3 years than 3 days  

[Sebastianmane]

 

6 minutes ago, tikker said:

Sounds like a dead pump then. Don't open it, since you've just bought it you should be able to contact the company who built it for you, they'll have some warranty policy no? They'll likely just get you a new cooler as it's DOA from the looks of it (or died during shipping or w/e).

I'm sure they test the rigs before sending them out to their customers, but pumps should live more like 3 years than 3 days  

i  have a 3 year warranty according to them. Should probably just send it back