IVR configuration

[lonely_sata_cable]

So I am responsible for setting up an IVR for the business i work for. honestly i have an idea what im doing, but not completely sure what hardware is needed. we currently have a VOIP connected to a PBX and a SIP trunk dedicated to customer support. any recommendations?

[ricksteendam1]

38 minutes ago, lonely_sata_cable said:

So I am responsible for setting up an IVR for the business i work for. honestly i have an idea what im doing, but not completely sure what hardware is needed. we currently have a VOIP connected to a PBX and a SIP trunk dedicated to customer support. any recommendations?

https://www.imagicle.com/en-us/Products/IVR-Auto-Attendant you mean something like this? and do you have a PBX or a PABX

[lonely_sata_cable]

PBX

6 hours ago, ricksteendam1 said:

https://www.imagicle.com/en-us/Products/IVR-Auto-Attendant you mean something like this? and do you have a PBX or a PABX

 

[lonely_sata_cable]

6 hours ago, ricksteendam1 said:

https://www.imagicle.com/en-us/Products/IVR-Auto-Attendant you mean something like this? and do you have a PBX or a PABX

Dang i feel really dumb or blind. or both  anyways thanks