Cpu died help pleaseee

[Sword_of_Truth]

Hi there, my cpu died and i need a replacement, but i dont have the box, all i have is the cpu and whatever is written on it. Is there any way i can still get my warranty replacement with intel if i only have the cpu?, it is a boxed processor i bought

[Likwid]

12 minutes ago, Sword_of_Truth said:

Hi there, my cpu died and i need a replacement, but i dont have the box, all i have is the cpu and whatever is written on it. Is there any way i can still get my warranty replacement with intel if i only have the cpu?, it is a boxed processor i bought

What happened, it overheated?

[Rishum]

Go here: https://supporttickets.intel.com/warrantyinfo?_ga=2.53093994.336979684.1514112876-1568636533.1514112847

You need to enter the FPO and ATPO , both of these can be found on the CPU itself. If you do not know how to find it enter you're cpu model enter your model number on this site and it will explain where they are located: https://www.intel.com/content/www/us/en/support/articles/000005609/processors.html

I then believe it will tell you more about your warranty coverage and how to request a RMA (i think).

They may also might want proof-of-purchase btw.

 

[Sword_of_Truth]

4 hours ago, Rishum said:

Go here: https://supporttickets.intel.com/warrantyinfo?_ga=2.53093994.336979684.1514112876-1568636533.1514112847

You need to enter the FPO and ATPO , both of these can be found on the CPU itself. If you do not know how to find it enter you're cpu model enter your model number on this site and it will explain where they are located: https://www.intel.com/content/www/us/en/support/articles/000005609/processors.html

I then believe it will tell you more about your warranty coverage and how to request a RMA (i think).

They may also might want proof-of-purchase btw.

 

Thank you for the links, you wouldnt believe it.. i entered the numbers and they dont work, they are the propper ones i even tried the last five digits of the atpo and it says my processor could not be located

[Damascus]

32 minutes ago, Sword_of_Truth said:

Thank you for the links, you wouldnt believe it.. i entered the numbers and they dont work, they are the propper ones i even tried the last five digits of the atpo and it says my processor could not be located

What does your cpu say on it?