PC Issues | Would Love Some Help

[birdboy.]

I recently shipped my pc from the east coast of the U.S. to the west coast. Upon receiving my computer, and turning it on, I experienced some issues. At first, only my keyboard and mouse would light up, and my monitor would receive no signal. After jostling things around, and numerous restarts, I got windows to appear on my monitor. It displayed that windows did not start up correctly, and that a restart usually fixes the issue. It did not fix the issue, so I looked into the "advanced options" instead, and ran a few of those things (reverting to a backup, startup repair). These things did not work either.

 

I assumed that it could potentially be my psu, as my keyboard and mouse led's were flickering, and the pc would restart itself. Maybe, I thought, the pc isn't receiving enough power for the graphics card to display windows. I switched out power supplies, and this did not fix my problem. I took my pc to a friend's to try using his outlets (I know, a desperate move), and that was not the issue. I called an IT repair shop, and the guy said that he would not feel comfortable charging me, as he was "almost 100% sure my motherboard is the issue", based off of what I told him. 

 

Gigabyte has a three year warranty, and I have only had my mobo for a few months, so I am okay there. As I know, though, RMA takes a hell of a lot of time, and it is a pain to disassemble my pc and put it back together, especially if the mobo turns out not to be the issue. My question is: Could it be something other than the mobo? I have checked each stick of ram, and nothing changes. Could it be a hard drive issue? Should I just suck it up and RMA the board?

 

Specs: Ryzen 3 1300

Radeon r9 280x

Gigabyte Gaming 3 B350 mobo

1tb Seagate barracuda

Corasair Vengeance LPX 3200 16 gb

[Klemmbrett]

You could test if the hard drive is the issue. Just download Ubuntu from an other pc, make a boot able  usb stick or DVD ready and try booting it from your computer if it works it is most likely your hard drive that got damaged during shipping. What i would do first is check every cable 2 times to ensure that its just a cable which lost safe connection.   

[Froody129]

Ayy sorry to hear this.

 

Try checking that the mobo isn’t perhaps shooting against the case. Perhaps it got a bump somewhere in shipping. 

[birdboy.]

1 hour ago, Klemmbrett said:

You could test if the hard drive is the issue. Just download Ubuntu from an other pc, make a boot able  usb stick or DVD ready and try booting it from your computer if it works it is most likely your hard drive that got damaged during shipping. What i would do first is check every cable 2 times to ensure that its just a cable which lost safe connection.   

Hey, thanks for replying. So if I try to boot from the USB, and it works, my hard drive is the problem? I'm curious as to why that would be the case. If the hard drive worked, would it not allow me to boot from the USB? Thank you, again.

[Klemmbrett]

1 hour ago, birdboy. said:

Hey, thanks for replying. So if I try to boot from the USB, and it works, my hard drive is the problem? I'm curious as to why that would be the case. If the hard drive worked, would it not allow me to boot from the USB? Thank you, again.

If it boots from USB or DVD the OS is provided by that media if everything work there the problem has to be something with your drive where you would usually boot from. Maybe a SATA connector failed you can then try to connect to another SATA controller or its just fucked from shipping. If it is you will need a new drive.