Jump to content

So I know this isn't PC hardware related, but I need some assistance... My LG G6 that I recently bought brand new has never been exposed to any sort of moisture, but as of recent I have been getting the common problem where it says "moisture detected in the USB port, charging blocked" and it will NOT charge.  I've tried everything from washing the port with rubbing alcohol, to compressed air, and a new charger, and nothing works, even went into developer options and tried changing the function of the port back and fourth to see if that fixed it, and also cleared the cache of the app that was giving me the warning "LG system server". I wanna know, is there any possible ways to disable the sensor within the software of the phone, or maybe an app to do it for me?

Link to comment
https://linustechtips.com/topic/875569-can-anyone-help/
Share on other sites

Link to post
Share on other sites

Honestly id send that back to LG, that sounds more like a hardware problem that shouldn't be happening. Contact LG and see what they can do for you

Primary Laptop (Gearsy MK4): Ryzen 9 5900HX, Radeon RX 6800M, Radeon Vega 8 Mobile, 24 GB DDR4 2400 Mhz, 512 GB SSD+1TB SSD, 15.6 in 300 Hz IPS display

2021 Asus ROG Strix G15 Advantage Edition

 

Secondary Laptop (Uni MK2): Ryzen 7 5800HS, Nvidia GTX 1650, Radeon Vega 8 Mobile, 16 GB DDR4 3200 Mhz, 512 GB SSD 

2021 Asus ROG Zephyrus G14 

 

Meme Machine (Uni MK1): Shintel Core i5 7200U, Nvidia GT 940MX, 24 GB DDR4 2133 Mhz, 256 GB SSD+500GB HDD, 15.6 in TN Display 

2016 Acer Aspire E5 575 

 

Retired Laptop (Gearsy MK2): Ryzen 5 2500U, Radeon Vega 8 Mobile, 12 GB 2400 Mhz DDR4, 256 GB NVME SSD, 15.6" 1080p IPS Touchscreen 

2017 HP Envy X360 15z (Ryzen)

 

PC (Gearsy): A6 3650, HD 6530D , 8 GB 1600 Mhz Kingston DDR3, Some Random Mobo Lol, EVGA 450W BT PSU, Stock Cooler, 128 GB Kingston SSD, 1 TB WD Blue 7200 RPM

HP P7 1234 (Yes It's Actually Called That)  RIP 

 

Also im happy to answer any Ryzen Mobile questions if anyone is interested! 

 

 

 

 

 

 

 

Link to comment
https://linustechtips.com/topic/875569-can-anyone-help/#findComment-10843593
Share on other sites

Link to post
Share on other sites

Just now, silentprototipe said:

Honestly id send that back to LG, that sounds more like a hardware problem that shouldn't be happening. Contact LG and see what they can do for you

I already tried, the moment they heard "moisture" they immediately assumed I dropped it in water and thats not covered by the warrantee

Link to comment
https://linustechtips.com/topic/875569-can-anyone-help/#findComment-10843599
Share on other sites

Link to post
Share on other sites

Just now, Brentar said:

I already tried, the moment they heard "moisture" they immediately assumed I dropped it in water and thats not covered by the warrantee

Can you still return it to your carrier/seller? 

Primary Laptop (Gearsy MK4): Ryzen 9 5900HX, Radeon RX 6800M, Radeon Vega 8 Mobile, 24 GB DDR4 2400 Mhz, 512 GB SSD+1TB SSD, 15.6 in 300 Hz IPS display

2021 Asus ROG Strix G15 Advantage Edition

 

Secondary Laptop (Uni MK2): Ryzen 7 5800HS, Nvidia GTX 1650, Radeon Vega 8 Mobile, 16 GB DDR4 3200 Mhz, 512 GB SSD 

2021 Asus ROG Zephyrus G14 

 

Meme Machine (Uni MK1): Shintel Core i5 7200U, Nvidia GT 940MX, 24 GB DDR4 2133 Mhz, 256 GB SSD+500GB HDD, 15.6 in TN Display 

2016 Acer Aspire E5 575 

 

Retired Laptop (Gearsy MK2): Ryzen 5 2500U, Radeon Vega 8 Mobile, 12 GB 2400 Mhz DDR4, 256 GB NVME SSD, 15.6" 1080p IPS Touchscreen 

2017 HP Envy X360 15z (Ryzen)

 

PC (Gearsy): A6 3650, HD 6530D , 8 GB 1600 Mhz Kingston DDR3, Some Random Mobo Lol, EVGA 450W BT PSU, Stock Cooler, 128 GB Kingston SSD, 1 TB WD Blue 7200 RPM

HP P7 1234 (Yes It's Actually Called That)  RIP 

 

Also im happy to answer any Ryzen Mobile questions if anyone is interested! 

 

 

 

 

 

 

 

Link to comment
https://linustechtips.com/topic/875569-can-anyone-help/#findComment-10843604
Share on other sites

Link to post
Share on other sites

Just now, Brentar said:

I didn't buy it with a service plan, I paid full price for the phone alone

So return it to the seller and don't mention the port thing :P  

 

Then buy it at a different store again

Primary Laptop (Gearsy MK4): Ryzen 9 5900HX, Radeon RX 6800M, Radeon Vega 8 Mobile, 24 GB DDR4 2400 Mhz, 512 GB SSD+1TB SSD, 15.6 in 300 Hz IPS display

2021 Asus ROG Strix G15 Advantage Edition

 

Secondary Laptop (Uni MK2): Ryzen 7 5800HS, Nvidia GTX 1650, Radeon Vega 8 Mobile, 16 GB DDR4 3200 Mhz, 512 GB SSD 

2021 Asus ROG Zephyrus G14 

 

Meme Machine (Uni MK1): Shintel Core i5 7200U, Nvidia GT 940MX, 24 GB DDR4 2133 Mhz, 256 GB SSD+500GB HDD, 15.6 in TN Display 

2016 Acer Aspire E5 575 

 

Retired Laptop (Gearsy MK2): Ryzen 5 2500U, Radeon Vega 8 Mobile, 12 GB 2400 Mhz DDR4, 256 GB NVME SSD, 15.6" 1080p IPS Touchscreen 

2017 HP Envy X360 15z (Ryzen)

 

PC (Gearsy): A6 3650, HD 6530D , 8 GB 1600 Mhz Kingston DDR3, Some Random Mobo Lol, EVGA 450W BT PSU, Stock Cooler, 128 GB Kingston SSD, 1 TB WD Blue 7200 RPM

HP P7 1234 (Yes It's Actually Called That)  RIP 

 

Also im happy to answer any Ryzen Mobile questions if anyone is interested! 

 

 

 

 

 

 

 

Link to comment
https://linustechtips.com/topic/875569-can-anyone-help/#findComment-10843615
Share on other sites

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×