PC gets stuck randomly (need help )

[Smokie]

Hey so it started happening since a few days that my pc gets stuck randomly and NOTHING other then restarting it works no task manager it just becomes unresponsive , well the issue started when I was playing Left 4 dead 2 few days ago and the pc just restarted and ever since then its been restarting randomly so I turned off automatic restarting so now instead of restarting it just gets stuck and it gets stuck randomly like sometimes it gets stuck after 15mins sometimes 30mins sometimes 1hour and sometimes after a couple of hours , things I've tried = I've checked my temps from coretemp software  and my temps are under 30c so I don't think its a heating issue , I have blowed dust out of my pc and brushed my ram stick and  have put it in a different ram slot but these fixes didn't fix it 

 

Reason I don't want to take my pc to a tech shop is because I building a new pc in a few days anyway I've bought a processor + mobo all I need is DDR4 ram 

 

My specs are

 

4th gen Corei5 4440 3.1ghz
Coolermaster Hyper D92 HSF
1x8 ( 8gb) 1600mhz ddr3 Corsair vengeance
1tb Segate barcuda 7200rpm
240gb Corsair LE SSD (SATA III)
Gigabyte GTX 1060 6gb windforce 2x
Gigabyte H81 mobo
Creative 7.1 sound card
Seasonic 80+ bronze ( semi modular) 620watts psu
Corsair Carbide 200R (Windowed) casing with three Corsair 120mm AF fans plus one 140mm Xigamatech fan
 

[emosun]

2 minutes ago, Smokie said:

I building a new pc in a few days anyway

so is this machine going to exist in a few days or are we fixing a doomed machine?

[Smokie]

2 minutes ago, emosun said:

so is this machine going to exist in a few days or are we fixing a doomed machine?

Well currently yes cause I don't have the budget for the new ram yet cause its 108$ and I currently have 80$ and I wont get paid till 8-10 December 

[emosun]

well hard locks i usually blame ram but you only have a single ram stick so there will be no way to diagnose if it is or not. 

[Smokie]

1 minute ago, emosun said:

well hard locks i usually blame ram but you only have a single ram stick so there will be no way to diagnose if it is or not. 

I had 16gb ram I sold the other stick about two weeks ago I got a seller for this ram too said he'd buy it from me on 1st December , well thanks for your suggestion I'll take it to my friend's  computer shop and try running it with another ram to check if the  ram is faulty or not cause I don't sell faulty things don't want to get a bad reputation and I am in luck since my ram is still in warranty & the Corsair distributor  whom I bought it from is in my city too , I just hope its not the ram since I am selling it for 50 bucks 

 

Would you suggest reseting/clearing the CMOS? 

[paddy-stone]

Well TBH I'd just do a re-install at this point. You're gonna want to back stuff up anyway for the new build, might as well get a head start on it now and try a re-install to see if it fixes the problem. But you could try resetting to default first, just in case it is a simple fix, then from there try the ram in different slots, and maybe run memtest on it. I really would worry at this point though if you're building a new system soon, other than to not sell broken hardware of course. Hell I get freezes every once in a while, not as often as you're saying though... if it was more than once a week i'd check pretty much everything, but I am in the fortunate position to own several PCs with inter-changeable parts, so easier for me to check stuff.

[Smokie]

58 minutes ago, paddy-stone said:

Well TBH I'd just do a re-install at this point. You're gonna want to back stuff up anyway for the new build, might as well get a head start on it now and try a re-install to see if it fixes the problem. But you could try resetting to default first, just in case it is a simple fix, then from there try the ram in different slots, and maybe run memtest on it. I really would worry at this point though if you're building a new system soon, other than to not sell broken hardware of course. Hell I get freezes every once in a while, not as often as you're saying though... if it was more than once a week i'd check pretty much everything, but I am in the fortunate position to own several PCs with inter-changeable parts, so easier for me to check stuff.

By reinstall do you mean reinstalling Windows? if so shouldn't I use the reset this pc option its an option Windows 10 has and it has the same effect as reinstalling Windows , currently I downloaded Anti malware bytes , adwcleaner and JRT and ran scans with all three of those both in normal mode and safe mode + used disk clean and ccleaner and disk clean up found residue of old version of the Windows 10 the one before it got updated to this version ( lets hope those should of fixed the problem ), should I try running ram without Xmp on? or reset the CMOS and if problem still occurs reseting Windows would be the last option other then taking it to my friend's shop and running my PC with a different ram stick to see if this ram stick is faulty or not 

[paddy-stone]

Yes, you can try "refresh/reset" of course, but I prefer a proper install, unless you have a backup image?  I always make a backup image of my PC after it has had the windows install + updates/drivers and apps installed, this can save you a LOT of time for re-installation.

Anyway, so if you try resetting CMOS first, which will also clear XMP settings anyway, and see if it runs OK. Then try a different ram slots if number 1 hasn't fixed it of course. After that we're down to testing the ram in another PC and/or memtest. And after that we're down to another piece of hardware or the windows OS, so THEN try the refresh/re-install or however you want to do it. If it still plays up after trying the ram and the OS, then it's down to another component being the culprit most likely.

[Smokie]

57 minutes ago, paddy-stone said:

Yes, you can try "refresh/reset" of course, but I prefer a proper install, unless you have a backup image?  I always make a backup image of my PC after it has had the windows install + updates/drivers and apps installed, this can save you a LOT of time for re-installation.

Anyway, so if you try resetting CMOS first, which will also clear XMP settings anyway, and see if it runs OK. Then try a different ram slots if number 1 hasn't fixed it of course. After that we're down to testing the ram in another PC and/or memtest. And after that we're down to another piece of hardware or the windows OS, so THEN try the refresh/re-install or however you want to do it. If it still plays up after trying the ram and the OS, then it's down to another component being the culprit most likely.

how to reset CMOS? some videos on youtube say to remove the jumper from the motherboard for a few seconds then to put it back onto the pins and some say to remove the cell battery and put it back after a few seconds ( my motherboard doesn't have any jumper) , No I don't have a back up image and I don't know how to make one though all the necessary files I've are backed up on One drive and Google drive and I already have a Windows setup on my USB stick created through Windows media creation tool 

 

Btw I am buying  1x8 Corsair vengeance ddr4 2400mhz for my new setup would you suggest I buy another stick to make it 16gb? or should I wait for ram prices to decrease cause a few months ago it was 75$ here then it became 88$ now its 108$  heard ram prices increased internationally and will drop some where in 2018 

 

is it true that sometimes if you do a GAP between ram sticks by GAP I mean use computer with one ram stick then buy another ram stick after a few months there are chances that they will not run together like the PC won't boot even if they're identical sticks ??? though there been cases where people used different brand ram sticks with different bus speed and the higher bus speed ram stick automatically decreased its speed to run with the slower ram stick 

 

Though the above shouldn't be an issue for me cause I am buying the ram directly from the Corsair distributor franchise by visiting their store I could take my new build  there and if the new PC doesn't boots up with identical sticks they could replace there ASAP  

[paddy-stone]

5 minutes ago, Smokie said:

how to reset CMOS? some videos on youtube say to remove the jumper from the motherboard for a few seconds then to put it back onto the pins and some say to remove the cell battery and put it back after a few seconds ( my motherboard doesn't have any jumper) , No I don't have a back up image and I don't know how to make one though all the necessary files I've are backed up on One drive and Google drive and I already have a Windows setup on my USB stick created through Windows media creation tool 

 

Btw I am buying  1x8 Corsair vengeance ddr4 2400mhz for my new setup would you suggest I buy another stick to make it 16gb? or should I wait for ram prices to decrease cause a few months ago it was 75$ here then it became 88$ now its 108$  heard ram prices increased internationally and will drop some where in 2018 

 

is it true that sometimes if you do a GAP between ram sticks by GAP I mean use computer with one ram stick then buy another ram stick after a few months there are chances that they will not run together like the PC won't boot even if they're identical sticks ??? though there been cases where people used different brand ram sticks with different bus speed and the higher bus speed ram stick automatically decreased its speed to run with the slower ram stick 

 

Though the above shouldn't be an issue for me cause I am buying the ram directly from the Corsair distributor franchise by visiting their store I could take my new build  there and if the new PC doesn't boots up with identical sticks they could replace there ASAP  

Rest CMOS by turning off PC, push the PSU switch to OFF, press the start button to discharge capacitors, open PC and remove BIOS battery(CMOS), leave it for a few seconds, replace battery, shut PC, turn on at PSU switch, press start button... that should have reset CMOS and set BIOS to defaults.

Windows, just refresh or re-install with USB, your choice.

Just buy 16GB now if you can afford it, might be a while before RAM prices come down again... but again your choice, you can risk 8GB being enough to get by with for now. Sticks of ram are better for compatability to be bought together in a kit, but that doesn't meant that 2 un-identical sticks can't work, it just might take more effort and/or you might not get the rated speed.

 

[Smokie]

1 hour ago, paddy-stone said:

Rest CMOS by turning off PC, push the PSU switch to OFF, press the start button to discharge capacitors, open PC and remove BIOS battery(CMOS), leave it for a few seconds, replace battery, shut PC, turn on at PSU switch, press start button... that should have reset CMOS and set BIOS to defaults.

Windows, just refresh or re-install with USB, your choice.

Just buy 16GB now if you can afford it, might be a while before RAM prices come down again... but again your choice, you can risk 8GB being enough to get by with for now. Sticks of ram are better for compatability to be bought together in a kit, but that doesn't meant that 2 un-identical sticks can't work, it just might take more effort and/or you might not get the rated speed.

 

Thanks for your answer  my PC is running fine now after I did those scans (been running for almost 4 hours without no hard locks) I was surprised to see my PC had viruses even though I always download softwares from their offical sites and buy geuine/legit stuff and have adblockers in my web browsers though there's a chance that the viruses may have came from the game trainers that I download to use cheats in offline story mode games , at least now I know how to reset CMOS now and it might be beneficial for me in the future  you learn something new everyday  , reason I want to do gap between ram is because I'll currently have the budget for one ram stick once my old processor and mobo gets sold I'll be able to buy the other ram stick 

 

And I am buying  both sticks of Corsair vengeance 8gb ddr4 2400mhz so wouldn't need to worry about different brand or different bus I was just saying buying them one after another who knows maybe my old processor and mobo will get sold few days after I buy one stick so I can get the other ram stick asap and make it 2x8 (16gb) Corsair vengeance ddr4 2400mhz

[paddy-stone]

4 hours ago, Smokie said:

Thanks for your answer  my PC is running fine now after I did those scans (been running for almost 4 hours without no hard locks) I was surprised to see my PC had viruses even though I always download softwares from their offical sites and buy geuine/legit stuff and have adblockers in my web browsers though there's a chance that the viruses may have came from the game trainers that I download to use cheats in offline story mode games , at least now I know how to reset CMOS now and it might be beneficial for me in the future  you learn something new everyday  , reason I want to do gap between ram is because I'll currently have the budget for one ram stick once my old processor and mobo gets sold I'll be able to buy the other ram stick 

 

And I am buying  both sticks of Corsair vengeance 8gb ddr4 2400mhz so wouldn't need to worry about different brand or different bus I was just saying buying them one after another who knows maybe my old processor and mobo will get sold few days after I buy one stick so I can get the other ram stick asap and make it 2x8 (16gb) Corsair vengeance ddr4 2400mhz

No worries, hope it's fixed now then.

 

[Smokie]

On 11/30/2017 at 3:23 AM, paddy-stone said:

No worries, hope it's fixed now then.

 

Hey after my last post the issue was still there so the next day I did a CMOS reset just like you instructed and after that I haven't had any hard locks and its been 3 days yay  , I just thought I should let you know what fixed my issue or if anyone who faces a similar issue and reads this thread it might solve his problem too 

[paddy-stone]

5 minutes ago, Smokie said:

Hey after my last post the issue was still there so the next day I did a CMOS reset just like you instructed and after that I haven't had any hard locks and its been 3 days yay  , I just thought I should let you know what fixed my issue or if anyone who faces a similar issue and reads this thread it might solve his problem too 

That's cool, thanks for letting me know.. I'm glad you're not having problems now