PC Randomly Freezing

WeeWill · September 14, 2017

Hello everyone,

Recently I have been plagued by an issue that first arose when my laptop, an Acer Aspire E-15 froze up. No worries, I know this happens now and again. So, I held the power button down for ten seconds, and the computer shut off. I immediately restarted it, and was greeted with the normal start screen, but an odd message on top of the loading animation. It said "Scanning and repairing drive C:," or something like that as I recall. So, I waited for about 30-45 minutes, and then was greeted with the login screen. I logged in (the process was quite slow, slower than usual), and steam and discord launched, both with no problems, but, again, slower than normal. I go to launch chrome, and the new tab screen had just popped up when BAM. Everything freezes. Now, this was different from the first time in that I still had control over my mouse, but everything simply stopped responding. The "This program is not responding" dialogue popped up, but it was no use, as that window simply froze too. The start menu wasn't responding either. CTRL+ALT+DEL didn't work, pressing the power button didn't work, and no command, intense mouse jiggling, or rapid-fire clicking did it either. HOWEVER, the machine eventually did get it's act together. Windows explorer, chrome, and almost every single process on the process list simply ended, leaving me to stare at my desktop in horror and disgust. The programs did restart, and after that they worked fine.

For about five minutes.

When I restarted my computer after the fifth freeze-up, the glitch seemed to repair itself, but it happens occasionally to this day. I would like some advice on how to fix this, and perhaps some info regarding what caused it.

Here are some other things to know:

Windows 10 is installed, and activated.
The original freeze-up happened while I was launching TF2
The glitch seems to happen more often when I launch chrome.
After the first program stops responding, you have about a 2 second window to bring up the start menu and restart the machine before the taskbar crashes.

Thanks so much for your help,

\Will