Two problems with Microsoft Office

[LeafyGreenDragon]

First of all, All my Office programs are crashing on my desktop, randomly. The video link underneath demonstrates;

Also, I've just bought a new laptop, and whenever I try to login to Microsoft, the windows that pops up is just a grey screen (see attached image).

 

Thanks for any help!

[AlTech]

7 minutes ago, LeafyGreenDragon said:

Also, I've just bought a new laptop, and whenever I try to login to Microsoft, the windows that pops up is just a grey screen (see attached image).

 

Thanks for any help!

Do you have Internet explorer 11 installed?

 

And btw, for what it's worth, I don't believe that you bought a new laptop.

[vanished]

You might not want to show all those email addresses and stuff

1 minute ago, AluminiumTech said:

Do you have Internet explorer 11 installed?

I sure hope not  

[AlTech]

Just now, Ryan_Vickers said:

You might not want to show all those email addresses and stuff

I sure hope not  

In this case it's required. Any Microsoft signin page for Skype Classic, Office, Visual Studio etc use IE .

[vanished]

1 minute ago, AluminiumTech said:

In this case it's required. Any Microsoft signin page for Skype Classic, Office, Visual Studio etc use IE .

*shudders*

*desire to move to Linux intensifies*

4 minutes ago, AluminiumTech said:

And btw, for what it's worth, I don't believe that you bought a new laptop.

Also true, I highly doubt it would have shipped with Windows 7 at this point...

 

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I suspect it might be something to do with the fact you're loading/opening the file off of OneDrive... Does it still do this with local files?

[AlTech]

 

Just now, Ryan_Vickers said:

I suspect it might be something to do with the fact you're loading/opening the file off of OneDrive... Does it still do this with local files?

Nope. I use OneDrive just fine. The files sync and changes happen for me. Granted I'm not running Windows 7.