New Build - Windows 10 not installing

[michaelb-01]

I've just finished building my PC and am trying to install Windows 10. These were my steps:

 

- Powered on pc and pressed delete until entered BIOS

- Went to advanced menu and set hard drive as the boot priority then selected my Samsung 960 EVO M.2 drive

- Inserted Windows 10 USB drive (from scan.co.uk)

- Saved and reset BIOS

- Pressed F11 to choose boot device, selected UEFI Windows 10, partition 1

- This took me to Windows Boot Manager. I selected Windows Setup (64-bit)

- A new screen said 'Loading Files..'

- Once the progress bar completed (a few seconds) it took me to the MSI splash screen (with options stated at the bottom for <Del> to run BIOS setup, <F11> to run boot menu

- However now neither my keyboard or mouse work on this screen.....

 

What do I do??

[michaelb-01]

After trying several more times it now goes to the Windows logo splash screen, however now it just hangs there - been there for at least 30 mins....

[michaelb-01]

When I start up and press F11 to select the boot drive I have to options for the USB drive, one has a UEFI prefix and the other doesn't

 

So I tried various combinations:

 

- UEFI prefix, run 64-bit setup (hangs at splash screen)

- UEFI prefix, run 32-bit setup (hangs at splash screen)

- no UEFI prefix, run 64-bit setup (hangs at splash screen)

- no UEFI prefix, run 32-bit setup - it works...

 

Is there a reason for this? So i've installed the 32-bit version in the hope that I can then re-install it as 64-bit, is this possible??

[michaelb-01]

Just now, gabrielcarvfer said:

It can be that the USB image that you got have problems. You can download it from the internet at https://www.microsoft.com/en-us/software-download/windows10

If you installed the 32bit version, you can reinstall the 64bit version over it while keeping your files (if you're installing the non-UEFI 64bit.

In your case, as you installed without UEFI, I would recommend to clean the entire disk and reinstall again with UEFI as it have some advantages over bios/non-UEFI.

Thanks for your reply.

 

Do you mean clear the SSD? How would I do that if the OS is on it? Or do you mean clear the USB drive?

 

I'm currently doing a memtest to check the RAM, its been going for 3.5 hours but so far its all good. I did read on the MSI motherboard FAQ that you should only use Windows 10 RS2 (which I think is the Creators update?) and not RS1 (which I guess is an earlier release). So maybe the drive I had was the wrong version.. I've downloaded a new ISO file on to a USB drive and i'll try booting from that once memtest has finished.

[michaelb-01]

1 hour ago, gabrielcarvfer said:

Yes, the SSD. You need to clean it while reinstalling Windows from an USB drive. When it gives you the option to install, you should delete all partitions of the SSD and it will reformat the disk to GPT and recreate the necessary partitions.

I doubt it were a problem with the Windows version. Probably the files in that USB got corrupted in the other Windows images and led you to this problem.

Its finally all working!

 

Here's some thinks I did, hopefully it may help someone else:

I downloaded a new iso from Windows on a PC (I had previously tried on a mac), I then used Boot Camp on my mac to make the iso bootable on the USB. 

I also enabled Windows 10 WHQL in the bios - this actually removed my SSD from the boot drive options (but wasn't an issue in the end)

 

Then when installing Windows it wouldn't let me install on the SSD so I did like you said and deleted both partitions and created a new one (and I think I chose to format it as GPT if I remember correctly).

 

Thanks for all the help!