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So I started booting up my pc and got into the desktop, then the pc suddenly shuts down. Turned it up again, didn't do any task, then shuts down again. I tried:

-Reseating the cpu/cooler and changing thermal paste

-Boot up in the bios, waited for several minutes, but the pc doesn't turn off.

-Looked at 3.3v, 5v, 12v at the bios, and the voltages didn't fluctuate that much hovering +-0.02v.

-The psu fans still works

-The psu and the whole system is not overheating

 

 

Question: is this still a psu problem? Or is this an OS problem?

 

Edit: Specs:

i3 3220

4gb ddr3 1600

MSi h61m-p31/w8

Gt 420 2gb

Pheonix 600w psu

Windows 7 (the guy I bought it to, formatted this pc and then installed the OS this system has now, so it might be a cracked version)

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1 minute ago, aandinho said:

So I started booting up my pc and got into the desktop, then the pc suddenly shuts down. Turned it up again, didn't do any task, then shuts down again. I tried:

-Reseating the cpu/cooler and changing thermal paste

-Boot up in the bios, waited for several minutes, but the pc doesn't turn off.

-Looked at 3.3v, 5v, 12v at the bios, and the voltages didn't fluctuate that much hovering +-0.02v.

-The psu fans still works

-The psu and the whole system is not overheating

 

 

Question: is this still a psu problem? Or is this an OS problem?

you need to post your specs first.. 

Have you tried to perform a sudden temporary interrupt of the electricity flow to your computational device followed by a re-initialization procedure of the central processing unit and associated components?


Personal Rig Specs

Spoiler

CPU: Intel Core i7-7700K @ 4.8GHZ
Motherboard: Asus ROG STRIX Z270H GAMING
Graphics Card: Inno3D ICHILL GEFORCE GTX 1080 TI X3 ULTRA
RAM: Corsair Vengeance LPX Black DDR4 2x8GB @ 3GHZ
Storage: 2 x Samsung NVMe SSD 960 EVO 256GB in Raid | 2 x Seagate 4TB Expansion Desktop 

(seagates are originally external drives removed from casing and installed internally)
PSU: Seasonic Prime Titanium 850W 
Case: Mission SG GGX 3.5 (same as Rosewill Cullinan or Anidees AI Crystal with other stock fans)
Cooling: Kraken X62 for CPU, Corsair H55 with NZXT Kraken G12 for GPU 

 

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1 minute ago, aandinho said:

Is there any possible problem? Except for the psu?

get a psu tester or measure the 12, -12, 5 and 3.3 volt wires against ground

Have you tried to perform a sudden temporary interrupt of the electricity flow to your computational device followed by a re-initialization procedure of the central processing unit and associated components?


Personal Rig Specs

Spoiler

CPU: Intel Core i7-7700K @ 4.8GHZ
Motherboard: Asus ROG STRIX Z270H GAMING
Graphics Card: Inno3D ICHILL GEFORCE GTX 1080 TI X3 ULTRA
RAM: Corsair Vengeance LPX Black DDR4 2x8GB @ 3GHZ
Storage: 2 x Samsung NVMe SSD 960 EVO 256GB in Raid | 2 x Seagate 4TB Expansion Desktop 

(seagates are originally external drives removed from casing and installed internally)
PSU: Seasonic Prime Titanium 850W 
Case: Mission SG GGX 3.5 (same as Rosewill Cullinan or Anidees AI Crystal with other stock fans)
Cooling: Kraken X62 for CPU, Corsair H55 with NZXT Kraken G12 for GPU 

 

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4 minutes ago, aandinho said:

Done, thanks

could you post an image of the psu? prefferably with the information label visible..
how old is the psu?

Have you tried to perform a sudden temporary interrupt of the electricity flow to your computational device followed by a re-initialization procedure of the central processing unit and associated components?


Personal Rig Specs

Spoiler

CPU: Intel Core i7-7700K @ 4.8GHZ
Motherboard: Asus ROG STRIX Z270H GAMING
Graphics Card: Inno3D ICHILL GEFORCE GTX 1080 TI X3 ULTRA
RAM: Corsair Vengeance LPX Black DDR4 2x8GB @ 3GHZ
Storage: 2 x Samsung NVMe SSD 960 EVO 256GB in Raid | 2 x Seagate 4TB Expansion Desktop 

(seagates are originally external drives removed from casing and installed internally)
PSU: Seasonic Prime Titanium 850W 
Case: Mission SG GGX 3.5 (same as Rosewill Cullinan or Anidees AI Crystal with other stock fans)
Cooling: Kraken X62 for CPU, Corsair H55 with NZXT Kraken G12 for GPU 

 

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Just now, aandinho said:

How though? I want to do tests that doesn't require expensive items tho, i don't have money for that. Sad

if you don't have or can borrow a multimeter or psu tester (they are not expensive) then it might be hard getting a final conclusion.. a psu tester or/and a multimeter is most likely cheaper than a workshops diagnostic charge..

Have you tried to perform a sudden temporary interrupt of the electricity flow to your computational device followed by a re-initialization procedure of the central processing unit and associated components?


Personal Rig Specs

Spoiler

CPU: Intel Core i7-7700K @ 4.8GHZ
Motherboard: Asus ROG STRIX Z270H GAMING
Graphics Card: Inno3D ICHILL GEFORCE GTX 1080 TI X3 ULTRA
RAM: Corsair Vengeance LPX Black DDR4 2x8GB @ 3GHZ
Storage: 2 x Samsung NVMe SSD 960 EVO 256GB in Raid | 2 x Seagate 4TB Expansion Desktop 

(seagates are originally external drives removed from casing and installed internally)
PSU: Seasonic Prime Titanium 850W 
Case: Mission SG GGX 3.5 (same as Rosewill Cullinan or Anidees AI Crystal with other stock fans)
Cooling: Kraken X62 for CPU, Corsair H55 with NZXT Kraken G12 for GPU 

 

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6 minutes ago, Changis said:

if you don't have or can borrow a multimeter or psu tester (they are not expensive) then it might be hard getting a final conclusion.. a psu tester or/and a multimeter is most likely cheaper than a workshops diagnostic charge..

Would this info from the bios suffice?

IMG_20170830_195513.jpg

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6 minutes ago, Changis said:

if you don't have or can borrow a multimeter or psu tester (they are not expensive) then it might be hard getting a final conclusion.. a psu tester or/and a multimeter is most likely cheaper than a workshops diagnostic charge..

Would this info from the bios suffice?

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3 minutes ago, aandinho said:

The previous owner used the whole for almost 2 years

IMG_20170830_211825.jpg

IMG_20170830_211820.jpg

try getting a bootable disc like windows install cd or ubuntu, then remove your gpu, fans, harddrives and all but one stick of ram from the psu/motherboard so its only psu, motherboard cpu (heatsink with fans can be left in) and ram

does it start and stay on?

Have you tried to perform a sudden temporary interrupt of the electricity flow to your computational device followed by a re-initialization procedure of the central processing unit and associated components?


Personal Rig Specs

Spoiler

CPU: Intel Core i7-7700K @ 4.8GHZ
Motherboard: Asus ROG STRIX Z270H GAMING
Graphics Card: Inno3D ICHILL GEFORCE GTX 1080 TI X3 ULTRA
RAM: Corsair Vengeance LPX Black DDR4 2x8GB @ 3GHZ
Storage: 2 x Samsung NVMe SSD 960 EVO 256GB in Raid | 2 x Seagate 4TB Expansion Desktop 

(seagates are originally external drives removed from casing and installed internally)
PSU: Seasonic Prime Titanium 850W 
Case: Mission SG GGX 3.5 (same as Rosewill Cullinan or Anidees AI Crystal with other stock fans)
Cooling: Kraken X62 for CPU, Corsair H55 with NZXT Kraken G12 for GPU 

 

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3 minutes ago, Changis said:

try getting a bootable disc like windows install cd or ubuntu, then remove your gpu, fans, harddrives and all but one stick of ram from the psu/motherboard so its only psu, motherboard cpu (heatsink with fans can be left in) and ram

does it start and stay on?

I would try that, but it may take some time as I have a busy schedule. Sad

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10 minutes ago, aandinho said:

Would this info from the bios suffice?

IMG_20170830_195513.jpg

this is assuming the sensor are showing correct results, but it seems to be within range.. though i doubt this psu has a 80 plus certification so it may not even handle the full 600w.. it might not be a faulty psu, but just a cheaply built low quality psu.. it's not listed on the PSU tier list, and i find little to no info outside the manufacturers website..
i would say get a tier 3 psu or better.. 
and for your build a good 450-500w should be more than enough

Have you tried to perform a sudden temporary interrupt of the electricity flow to your computational device followed by a re-initialization procedure of the central processing unit and associated components?


Personal Rig Specs

Spoiler

CPU: Intel Core i7-7700K @ 4.8GHZ
Motherboard: Asus ROG STRIX Z270H GAMING
Graphics Card: Inno3D ICHILL GEFORCE GTX 1080 TI X3 ULTRA
RAM: Corsair Vengeance LPX Black DDR4 2x8GB @ 3GHZ
Storage: 2 x Samsung NVMe SSD 960 EVO 256GB in Raid | 2 x Seagate 4TB Expansion Desktop 

(seagates are originally external drives removed from casing and installed internally)
PSU: Seasonic Prime Titanium 850W 
Case: Mission SG GGX 3.5 (same as Rosewill Cullinan or Anidees AI Crystal with other stock fans)
Cooling: Kraken X62 for CPU, Corsair H55 with NZXT Kraken G12 for GPU 

 

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1 minute ago, aandinho said:

I would try that, but it may take some time as I have a busy schedule. Sad

troubleshooting computers take time unfortunately, if you don't have time to do it yourself, you'll have to pay someone else to do it for you, it won't fix it self magically..
there are no shortcuts to troubleshooting

Have you tried to perform a sudden temporary interrupt of the electricity flow to your computational device followed by a re-initialization procedure of the central processing unit and associated components?


Personal Rig Specs

Spoiler

CPU: Intel Core i7-7700K @ 4.8GHZ
Motherboard: Asus ROG STRIX Z270H GAMING
Graphics Card: Inno3D ICHILL GEFORCE GTX 1080 TI X3 ULTRA
RAM: Corsair Vengeance LPX Black DDR4 2x8GB @ 3GHZ
Storage: 2 x Samsung NVMe SSD 960 EVO 256GB in Raid | 2 x Seagate 4TB Expansion Desktop 

(seagates are originally external drives removed from casing and installed internally)
PSU: Seasonic Prime Titanium 850W 
Case: Mission SG GGX 3.5 (same as Rosewill Cullinan or Anidees AI Crystal with other stock fans)
Cooling: Kraken X62 for CPU, Corsair H55 with NZXT Kraken G12 for GPU 

 

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