Define S front audio port doesn't work

[typj]

(in all of this, I'm referring to the Define S as my case, and the Z270-A as my motherboard) I built my first entire PC from scratch about a week ago. Everything is fine except for the front audio ports. I have headphones and speakers, but only the green audio port in the back of my mobo works. All the connectors from the front are fine, the power button, restart, usb ports, but not the audio port. When I plug in my headphones, there's nothing and its not detected in realtek. When I plug my speakers in, hissing. I've checked my motherboard at this point many times to see if I plugged everything in correctly, and I'm fairly certain I have. Double checked manual as well. I just didn't know what to do at this point, so I posted here. Thanks for reading

[Crunchy Dragon]

Have you tried updating audio drivers?

[TheGlenlivet]

It's an AAFP connector right?  It can only really go only one way?

[typj]

They're updated and yeah, it could only go in one way.

[typj]

I don't know whether or not I should contact my motherboard manufacturer, case manufacturer, or if its just a faulty wire.