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what do I do?

jonwong966
By jonwong966
in Graphics Cards
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So I had received a defective RMA last week from MSI and I had to re-RMA to receive another replacement. And this is what came in the mail. A gpu with no connection?? What?? How do they forget that?? So I have no idea what to do now cause this would me my 3rd RMA. Is there like a replacement part I can get for it? Or will I have to wait another 2 weeks for another replacement?

1501873457104992976583.jpg

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PSU Nerd | PC Parts Flipper | Cable Management Guru

Helpful Links: PSU Tier List | Why not group reg? | Avoid the EVGA G3

Helios EVO (Main Desktop) Intel Core™ i9-10900KF | 32GB DDR4-3000 | GIGABYTE Z590 AORUS ELITE | GeForce RTX 3060 Ti | NZXT H510 | EVGA G5 650W

 

Delta (Laptop) | Galaxy S21 Ultra | Pacific Spirit XT (Server)

Full Specs

Spoiler

 

Helios EVO (Main):

Intel Core™ i9-10900KF | 32GB G.Skill Ripjaws V / Team T-Force DDR4-3000 | GIGABYTE Z590 AORUS ELITE | MSI GAMING X GeForce RTX 3060 Ti 8GB GPU | NZXT H510 | EVGA G5 650W | MasterLiquid ML240L | 2x 2TB HDD | 256GB SX6000 Pro SSD | 3x Corsair SP120 RGB | Fractal Design Venturi HF-14

 

Pacific Spirit XT - Server

Intel Core™ i7-8700K (Won at LTX, signed by Dennis) | GIGABYTE Z370 AORUS GAMING 5 | 16GB Team Vulcan DDR4-3000 | Intel UrfpsgonHD 630 | Define C TG | Corsair CX450M

 

Delta - Laptop

ASUS TUF Dash F15 - Intel Core™ i7-11370H | 16GB DDR4 | RTX 3060 | 500GB NVMe SSD | 200W Brick | 65W USB-PD Charger

 


 

Intel is bringing DDR4 to the mainstream with the Intel® Core™ i5 6600K and i7 6700K processors. Learn more by clicking the link in the description below.

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Could you explain in a little bit more detail what the issue with the newest card is

| CPU Intel I7 6700K | Motherboard Asus ROG Maximus VIII Hero | RAM 16GB Corsair Vengeance LED 2666Mhz | GPU MSI GTX 1080 Ti Gaming X + NZXT Kraken g12 w/ NZXT Kraken x52 | Case NZXT h440 | Storage 500GB Samsung 960 Evo, 2TB Samsung 850 Evo | PSU EVGA Supernova G2 750W | Cooling Thermaltake Water 3.0 Ultimate |

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5 minutes ago, jonwong966 said:

Here is the thing. Yes this is the third time but i don't wanna pay shipping. I payed like $100 in shipping now and its annoying

 

Deleted thats why

PSU Nerd | PC Parts Flipper | Cable Management Guru

Helpful Links: PSU Tier List | Why not group reg? | Avoid the EVGA G3

Helios EVO (Main Desktop) Intel Core™ i9-10900KF | 32GB DDR4-3000 | GIGABYTE Z590 AORUS ELITE | GeForce RTX 3060 Ti | NZXT H510 | EVGA G5 650W

 

Delta (Laptop) | Galaxy S21 Ultra | Pacific Spirit XT (Server)

Full Specs

Spoiler

 

Helios EVO (Main):

Intel Core™ i9-10900KF | 32GB G.Skill Ripjaws V / Team T-Force DDR4-3000 | GIGABYTE Z590 AORUS ELITE | MSI GAMING X GeForce RTX 3060 Ti 8GB GPU | NZXT H510 | EVGA G5 650W | MasterLiquid ML240L | 2x 2TB HDD | 256GB SX6000 Pro SSD | 3x Corsair SP120 RGB | Fractal Design Venturi HF-14

 

Pacific Spirit XT - Server

Intel Core™ i7-8700K (Won at LTX, signed by Dennis) | GIGABYTE Z370 AORUS GAMING 5 | 16GB Team Vulcan DDR4-3000 | Intel UrfpsgonHD 630 | Define C TG | Corsair CX450M

 

Delta - Laptop

ASUS TUF Dash F15 - Intel Core™ i7-11370H | 16GB DDR4 | RTX 3060 | 500GB NVMe SSD | 200W Brick | 65W USB-PD Charger

 


 

Intel is bringing DDR4 to the mainstream with the Intel® Core™ i5 6600K and i7 6700K processors. Learn more by clicking the link in the description below.

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Just now, jonwong966 said:

The card is missing its g1/4 connectors at the top of the card. Here is an original picture of the graphics card.

download.jpg

Oh I see,  you can buy that from EKWB, if you have the money to spare it may be worth it to just buy the part yourself so you dont have to deal with another RMA

 

https://www.ekwb.com/shop/ek-fc-terminal-plexi

| CPU Intel I7 6700K | Motherboard Asus ROG Maximus VIII Hero | RAM 16GB Corsair Vengeance LED 2666Mhz | GPU MSI GTX 1080 Ti Gaming X + NZXT Kraken g12 w/ NZXT Kraken x52 | Case NZXT h440 | Storage 500GB Samsung 960 Evo, 2TB Samsung 850 Evo | PSU EVGA Supernova G2 750W | Cooling Thermaltake Water 3.0 Ultimate |

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Just now, LeviBW said:

Oh I see,  you can buy that from EKWB, if you have the money to spare it may be worth it to just buy the part yourself so you dont have to deal with another RMA

 

https://www.ekwb.com/shop/ek-fc-terminal-plexi

And you are sure that this is compatible with this block? I was thinking it was because MSI teams up with EK on this card but i'm not sure if it was completely comparable

 

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Just now, jonwong966 said:

Does that involve going though the customer service? They alrighty said i would have to send my card back and charge for the part and the labor 

Just to send you the piece they forgot they want to charge you? That's stupid >.<*

Current Network Layout:

Current Build Log/PC:

Storage Server Setup:

 

Prior Build Log/PC:

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37 minutes ago, jonwong966 said:

Here is the thing. Yes this is the third time but i don't wanna pay shipping. I payed like $100 in shipping now and its annoying

 

If the first RMA is defective you should be demanding that they pay shipping for subsequent ones. It's their fault that they don't do proper QC on RMAs. They can't just keep charging you shipping for something that is 100% their fault. If they refuse file a complaint with someone like the BBB, FTC, or local consumer protection office. You can also spread the complaint publicly on twitter or reddit or whatever until they respond (negative publicity works wonders for customer service).

Primary PC-

CPU: Intel i7-6800k @ 4.2-4.4Ghz   CPU COOLER: Bequiet Dark Rock Pro 4   MOBO: MSI X99A SLI Plus   RAM: 32GB Corsair Vengeance LPX quad-channel DDR4-2800  GPU: EVGA GTX 1080 SC2 iCX   PSU: Corsair RM1000i   CASE: Corsair 750D Obsidian   SSDs: 500GB Samsung 960 Evo + 256GB Samsung 850 Pro   HDDs: Toshiba 3TB + Seagate 1TB   Monitors: Acer Predator XB271HUC 27" 2560x1440 (165Hz G-Sync)  +  LG 29UM57 29" 2560x1080   OS: Windows 10 Pro

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Other Systems:

Spoiler

Home HTPC/NAS-

CPU: AMD FX-8320 @ 4.4Ghz  MOBO: Gigabyte 990FXA-UD3   RAM: 16GB dual-channel DDR3-1600  GPU: Gigabyte GTX 760 OC   PSU: Rosewill 750W   CASE: Antec Gaming One   SSD: 120GB PNY CS1311   HDDs: WD Red 3TB + WD 320GB   Monitor: Samsung SyncMaster 2693HM 26" 1920x1200 -or- Steam Link to Vizio M43C1 43" 4K TV  OS: Windows 10 Pro

 

Offsite NAS/VM Server-

CPU: 2x Xeon E5645 (12-core)  Model: Dell PowerEdge T610  RAM: 16GB DDR3-1333  PSUs: 2x 570W  SSDs: 8GB Kingston Boot FD + 32GB Sandisk Cache SSD   HDDs: WD Red 4TB + Seagate 2TB + Seagate 320GB   OS: FreeNAS 11+

 

Laptop-

CPU: Intel i7-3520M   Model: Dell Latitude E6530   RAM: 8GB dual-channel DDR3-1600  GPU: Nvidia NVS 5200M   SSD: 240GB TeamGroup L5   HDD: WD Black 320GB   Monitor: Samsung SyncMaster 2693HM 26" 1920x1200   OS: Windows 10 Pro

Having issues with a Corsair AIO? Possible fix here:

Spoiler

Are you getting weird fan behavior, speed fluctuations, and/or other issues with Link?

Are you running AIDA64, HWinfo, CAM, or HWmonitor? (ASUS suite & other monitoring software often have the same issue.)

Corsair Link has problems with some monitoring software so you may have to change some settings to get them to work smoothly.

-For AIDA64: First make sure you have the newest update installed, then, go to Preferences>Stability and make sure the "Corsair Link sensor support" box is checked and make sure the "Asetek LC sensor support" box is UNchecked.

-For HWinfo: manually disable all monitoring of the AIO sensors/components.

-For others: Disable any monitoring of Corsair AIO sensors.

That should fix the fan issue for some Corsair AIOs (H80i GT/v2, H110i GTX/H115i, H100i GTX and others made by Asetek). The problem is bad coding in Link that fights for AIO control with other programs. You can test if this worked by setting the fan speed in Link to 100%, if it doesn't fluctuate you are set and can change the curve to whatever. If that doesn't work or you're still having other issues then you probably still have a monitoring software interfering with the AIO/Link communications, find what it is and disable it.

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