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Hey, I purchased a g633 a while back and i was really happy with it. Great headset great mic but cable was terrible, I read alot of Logitech cables are bad. Within 2 weeks the sleeving broke and left an open cable. Same with the Logitech mouse. Every now and then I had problems where the mic cut out and would stop working, unplugged it and plugged it back in and after some time the mic lit up and started working. 3 days ago mic turned off but I didn't think much of it and plugged it in again but it didn't turn on. Tried different USB, updated Logitech software and the whole headset stopped working. Thought it was a software issue so I reinstalled windows and same thing happens, mic beeps when I lift it to mute or unmute, light is on but no sound from it. Has this happend to anyone or so you know any possible fixes? 

Thanks 

 

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1 minute ago, BulkyZaNka said:

Hey, I purchased a g633 a while back and i was really happy with it. Great headset great mic but cable was terrible, I read alot of Logitech cables are bad. Within 2 weeks the sleeving broke and left an open cable. Same with the Logitech mouse. Every now and then I had problems where the mic cut out and would stop working, unplugged it and plugged it back in and after some time the mic lit up and started working. 3 days ago mic turned off but I didn't think much of it and plugged it in again but it didn't turn on. Tried different USB, updated Logitech software and the whole headset stopped working. Thought it was a software issue do I reinstalled windows and same thing happens, mic beeps when I lift it to mute or unmute, light is on but no sound from it. Has this happend to anyone or so you know any possible fixes? 

Thanks 

 

Still under warranty?

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how does the sleeving break within 2 weeks unless you roll over it with your chair or have a teething animals in the house? Did you contact logitech? Are you using usb on back of motherboard? Have you tried with another pc? If wires are still exposed you can maybe try electrical tape to reshield it, but it is likely dead and time to move on. 

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2 hours ago, doits said:

how does the sleeving break within 2 weeks unless you roll over it with your chair or have a teething animals in the house? Did you contact logitech? Are you using usb on back of motherboard? Have you tried with another pc? If wires are still exposed you can maybe try electrical tape to reshield it, but it is likely dead and time to move on. 

Wires the. Self are not exposed just the rubber under the sleeving, my desk has rather sharp edges so when it Wwe running over that it split and has been tearing more and more overtime. Tried every USB but never thought of trying different PC. USB on my PC definetly work and since I reinstalled windows I assumed that it won't be software problems 

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  • 3 years later...
On 7/13/2017 at 11:10 AM, BulkyZaNka said:

Hey, I purchased a g633 a while back and i was really happy with it. Great headset great mic but cable was terrible, I read alot of Logitech cables are bad. Within 2 weeks the sleeving broke and left an open cable. Same with the Logitech mouse. Every now and then I had problems where the mic cut out and would stop working, unplugged it and plugged it back in and after some time the mic lit up and started working. 3 days ago mic turned off but I didn't think much of it and plugged it in again but it didn't turn on. Tried different USB, updated Logitech software and the whole headset stopped working. Thought it was a software issue so I reinstalled windows and same thing happens, mic beeps when I lift it to mute or unmute, light is on but no sound from it. Has this happend to anyone or so you know any possible fixes? 

Thanks 

 

Hey,

i know it's three years ago but i have the EXACT same problem. Like exactly the whole situation has been the same. Not sure if yor're still signed up on this page but i hope so because i really wanted to ask, did you fix it? Have you found the problem or is it just  Logitech producing shit that breaks randomly when it randomly unpluggs itself???

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