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Computer keep crashing

Go to solution Solved by Sack,

After some more fiddling around, I've narrowed it down to the graphics card, pulling out the card and using the integrated graphics and my computer has stopped crashing.

So last night I thought I might try the last Doom game, and downloaded the demo from steam. I played probably 30s before my whole computer froze, and my screen went black, pressing the power switch which normally would put your computer in hibernation or whatever did nothing, so I held the power switch until it died and booted back up again. When I boot I don't get into windows, just endless black screen, but after a while I got the "windows did not load properly" message, and I went into the troubleshoot menu and tried to scan and fix, no such luck, so I looked at the last backup/restore point, luckily an update was applied last night so it had one from the night before. I use that and do some other stuff while it does its thing, but when I come back it's all frozen up with a black screen again this time my monitor shows the "no video signal" message. I think alright, I've been thinking of reinstalling this OS in a couple of weeks, but I might as well do it now since it seems like it got corrupted or something.

 

After getting Windows on a pen drive I reinstall and all is well, I boot to the desktop, download my browser, and start getting to work on getting all my drivers and stuff before *boom* black screen again and nothing is working again. So again I have to hold the power button to kill it, and again I get the "windows did not load properly" I try to scan and repair, no such luck, I try to restore to the last restore point, I get to boot back, but after a while my computer goes black again.

 

Fast forward to this morning, I try reinstalling again, but same stuff happens, So I pull out all of my 4 RAM sticks, and try them one after the other (I'm on my 3rd stick rn) trying to see if any of them are broken, seems unlikely as that would mean 3 sticks died at the same time as I can see my computer just went black again on a fresh install with the 3rd stick alone in it's socket.

 

TL;DR my computer goes black and unresponsive, even on a fresh install and with reseated ram.

 

So what's the next step? Clear CMOS? I'm starting to think it might be the SSD, but I don't have a spare drive to test that theory, I've tried with 2 different video cables (DVI-D and HDMI) so I guess it could be the video card that's wonky, but I don't think that should freeze the entire computer (or am I wrong?)

 

Specs:

Windows 10 PRO

Intel 4770k

ASUS Geforce 780

ASUS maximus vi formula (mobo)

Corsair AX760i (PSU)

Samsung 850 EVO 256GB (system drive)

Kingston Hyper X beast 4x4GB RAM

(built in 2013)

 

(Rest of my specs is on my profile, I just included what I thought was most relevant)

Hope someone can think of something I could try, thanks.

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Sounds like an unstable overclock of the GPU that's applied automatically when you log in by software like MSI Afterburner.

CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1

 

Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: HP EX920 1TB PCIe x4 M.2 SSD + Crucial MX500 1TB 2.5" SATA SSD, 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally, 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172) left outside Monitor: 1080p 126Hz IPS G-sync

 

Desktop benching:

Cinebench R15 Single thread:168 Multi-thread: 833 

SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s

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14 minutes ago, Sack said:

So last night I thought I might try the last Doom game, and downloaded the demo from steam. I played probably 30s before my whole computer froze, and my screen went black, pressing the power switch which normally would put your computer in hibernation or whatever did nothing, so I held the power switch until it died and booted back up again. When I boot I don't get into windows, just endless black screen, but after a while I got the "windows did not load properly" message, and I went into the troubleshoot menu and tried to scan and fix, no such luck, so I looked at the last backup/restore point, luckily an update was applied last night so it had one from the night before. I use that and do some other stuff while it does its thing, but when I come back it's all frozen up with a black screen again this time my monitor shows the "no video signal" message. I think alright, I've been thinking of reinstalling this OS in a couple of weeks, but I might as well do it now since it seems like it got corrupted or something.

 

After getting Windows on a pen drive I reinstall and all is well, I boot to the desktop, download my browser, and start getting to work on getting all my drivers and stuff before *boom* black screen again and nothing is working again. So again I have to hold the power button to kill it, and again I get the "windows did not load properly" I try to scan and repair, no such luck, I try to restore to the last restore point, I get to boot back, but after a while my computer goes black again.

 

Fast forward to this morning, I try reinstalling again, but same stuff happens, So I pull out all of my 4 RAM sticks, and try them one after the other (I'm on my 3rd stick rn) trying to see if any of them are broken, seems unlikely as that would mean 3 sticks died at the same time as I can see my computer just went black again on a fresh install with the 3rd stick alone in it's socket.

 

TL;DR my computer goes black and unresponsive, even on a fresh install and with reseated ram.

 

So what's the next step? Clear CMOS? I'm starting to think it might be the SSD, but I don't have a spare drive to test that theory, I've tried with 2 different video cables (DVI-D and HDMI) so I guess it could be the video card that's wonky, but I don't think that should freeze the entire computer (or am I wrong?)

 

Specs:

Windows 10 PRO

Intel 4770k

ASUS Geforce 780

ASUS maximus vi formula (mobo)

Corsair AX760i (PSU)

Samsung 850 EVO 256GB (system drive)

Kingston Hyper X beast 4x4GB RAM

 

(Rest of my specs is on my profile, I just included what I thought was most relevant)

Hope someone can think of something I could try, thanks.

Try creating a bootable flash drive with memtest86+ and see if that will give out any error (put all 4 ram sticks) That can reveal if ram is bad or not,if all good,get some bootable tool to check you drive's S.M.A.R.T Status (for example,a Ubuntu or Lubuntu installer ISO,and Do try Lubuntu Without Installing and go to Disks in the menu and choose your SSD and click the 3 dots thing and click smart status,etc and if any bad sectors,etc.Then your drive is failing,going bad,or is creating bad sectors.

   

PC Specs:Custom Built PC

CPU:AMD Ryzen 3 1200 GPU:Zotac GeForce GTX 1050 TI Mini RAM:Corsair Vengence 2400 MHz DDR4 Motherboard:ASUS Prime B350M-A AM4 Motherboard Case:Corsair 100R PSU:Corsair VS450 

Laptop Specs:Acer TravelMate 8472

CPU:Intel Core i5 560M Memory:2GB DDR3 CPU:Intel HD Graphics Case:Its a Laptop Motherboard:Laptop Motherboard

 

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Just now, Jurrunio said:

Sounds like an unstable overclock of the GPU that's applied automatically when you log in by software like MSI Afterburner.

There's no software currently installed, it's just a clean Windows that freezes after x amount of minutes, Although it had a small overclock that was stable for months before this happened.

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It could be broken socket pins in the socket,check,if it is bent,you're lucky since you can bend it back.If it is broken.... time to get a new motherboard/platform

   

PC Specs:Custom Built PC

CPU:AMD Ryzen 3 1200 GPU:Zotac GeForce GTX 1050 TI Mini RAM:Corsair Vengence 2400 MHz DDR4 Motherboard:ASUS Prime B350M-A AM4 Motherboard Case:Corsair 100R PSU:Corsair VS450 

Laptop Specs:Acer TravelMate 8472

CPU:Intel Core i5 560M Memory:2GB DDR3 CPU:Intel HD Graphics Case:Its a Laptop Motherboard:Laptop Motherboard

 

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2 minutes ago, Gaurav S Rao said:

It could be broken socket pins in the socket,check,if it is bent,you're lucky since you can bend it back.If it is broken.... time to get a new motherboard/platform

This computer has been working since 2013, and the CPU has never been removed, there is no bent pin.

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Just now, Sack said:

This computer has been working since 2013, and the CPU has never been removed, there is no bent pin.

Have you checked? My system's old board died to broken socket pins even though the CPU was never removed from it

   

PC Specs:Custom Built PC

CPU:AMD Ryzen 3 1200 GPU:Zotac GeForce GTX 1050 TI Mini RAM:Corsair Vengence 2400 MHz DDR4 Motherboard:ASUS Prime B350M-A AM4 Motherboard Case:Corsair 100R PSU:Corsair VS450 

Laptop Specs:Acer TravelMate 8472

CPU:Intel Core i5 560M Memory:2GB DDR3 CPU:Intel HD Graphics Case:Its a Laptop Motherboard:Laptop Motherboard

 

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1 minute ago, Sack said:

This computer has been working since 2013, and the CPU has never been removed, there is no bent pin.

My Biggest bet would be a failing SSD,dead RAM (Is the ram's full amount detected in the BIOS (16384 MB?)or the drives full capacity?) though something else can be wrong as well,like the CPU socket,the CPU itself! (I've seen a thread on this forum where a person's CPU had a failed/failing core)

   

PC Specs:Custom Built PC

CPU:AMD Ryzen 3 1200 GPU:Zotac GeForce GTX 1050 TI Mini RAM:Corsair Vengence 2400 MHz DDR4 Motherboard:ASUS Prime B350M-A AM4 Motherboard Case:Corsair 100R PSU:Corsair VS450 

Laptop Specs:Acer TravelMate 8472

CPU:Intel Core i5 560M Memory:2GB DDR3 CPU:Intel HD Graphics Case:Its a Laptop Motherboard:Laptop Motherboard

 

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