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Creators Update Issues

Kunalkp
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The creators update is failing to install, and it goes back to previous version of windows.

The ota update fails every time it tries to upgrade, have differed the update, but its annoying.

So I figured a clean install would be easier and obvious fix. The issue i ran into was my restart stopped working. 

I get a BCD boot error of 0xc000454 every time I restart. The error cant be fixed with all possible repair fixes ( manual and automatic).

 

This is so messed up, its was advertised as a Windows 10 partner device for Creators update.

The RoG forums are reporting the same issue.

I've tried so much for a week now, I cant seem to find a fix. Any help/ideas would be appreciated.

 

The device I'm referring to  ASUS ROG STRIX GL502VS-DB71 Gaming Laptop Intel Core i7 6700HQ (2.60 GHz) 16 GB Memory 1 TB HDD 256 GB PCIE SSD NVIDIA GeForce GTX 1070 8 GB GDDR5 15.6" FHD 1920 x 1080 Windows 10 Home 64-Bit)

 

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Microsoft said a few days ago to not manual download cause of some bugs and to wait till the system auto update

CPU:i7 9700k 5047.5Mhz All Cores Mobo: MSI MPG Z390 Gaming Edge AC, RAM:Corsair Vengeance LPX 16GB 3200MHz DDR4 OC 3467Mhz GPU:MSI RTX 2070 ARMOR 8GB OC Storage:Samsung SSD 970 EVO NVMe M.2 250GB, 2x SSD ADATA PRO SP900 256GB, HDD WD CB 2TB, HDD GREEN 2TB PSU: Seasonic focus plus 750w Gold Display(s): 1st: LG 27UK650-W, 4K, IPS, HDR10, 10bit(8bit + A-FRC). 2nd: Samsung 24" LED Monitor (SE390), Cooling:Fazn CPU Cooler Aero 120T Push/pull Corsair ML PRO Fans Keyboard: Corsair K95 Platinum RGB mx Rapidfire Mouse:Razer Naga Chroma  Headset: Razer Kraken 7.1 Chroma Sound: Logitech X-540 5.1 Surround Sound Speaker Case: Modded Case Inverted, 5 intake 120mm, one exhaust 120mm.

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Yup. As @Constantin mentioned. Microsoft said that they have identified some system configurations to have issues with Windows 10 Creators Update.

Microsoft suggest to not manually install the Creators Update if you want to be sure to have no issues, and to wait for your wave. Also, ensure that ALL your drivers are fully updated before starting the process helps a lot. Driver bugs that can block Windows upgrade is a strong possibility, that has happened before.

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1 minute ago, Kunalkp said:

The auto update is failing every time it tries, hence I tired manual.

Every couple of days it tries to install it, and fails at like 28-30%

Did you ever use a registry cleaner? What anti-virus and anti-malware do you use? Did you ever get a virus with that particular install that you have now of Windows? Did you use, or are using any system tweak tools?

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No, I have not used a registry cleaner. Though when I used trouble shoot windows update ( last resort I did this ) it fixed some data base update reg error, but still my issue persisted.

 

I use Windows defender , and haven't installed any other on this PC. I do keep a check on my resource monitor and nothing is hogging system resources or any abnormal behavior.

Have not encountered any virus as such till date.

All Drivers are upto date, latest issue was with the NVIDIA drivers for a bunch of ASUS systems, but that got fixed in the latest build a couple of days back.

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4 hours ago, Kunalkp said:

No, I have not used a registry cleaner. Though when I used trouble shoot windows update ( last resort I did this ) it fixed some data base update reg error, but still my issue persisted.

 

I use Windows defender , and haven't installed any other on this PC. I do keep a check on my resource monitor and nothing is hogging system resources or any abnormal behavior.

Have not encountered any virus as such till date.

All Drivers are upto date, latest issue was with the NVIDIA drivers for a bunch of ASUS systems, but that got fixed in the latest build a couple of days back.

Interesting... Very very strange... All I have in mind is to try and uninstall any driver software like GeForce Experience (even though many have it and has no issue), ASUS software, etc. then restart and try again. I know it sounds crazy, but back with the Anniversary Update, some people have reported that uninstalling some of these software fixed the problem.They reinstalled them back after the upgrade and all worked fine.

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I don't use any driver software (kinda annoying when it toggles with your game settings), just bare bone drivers and everyday software, nothing that would affect windows functionality. 

 

Anyway, wasted another hour-ish of my life. Here's what I did:

Try 1)

Clean format.

Installed 1607 ( Anniversary Update)

Tried to update to CU(1703)  -> failed again.

 

Try 2)

cleaned windows drive ,removed windows installer files.(Disk clean up , no 3rd party shenanigans)

Installed basic drivers( graphics, LAN/WIFI,audio,Bluetooth) The whole shebang from the Asus support website. (NVIDIA for the graphics driver) Except for those bonus functionality software.

Still cant.

 

 

So now restored my system from my restore drive ( USB stick).

On the bright side:

BCD error gone, but the windows updater keeps requesting to install 1703.

So Microsoft hasn't disabled my device for the update, I hope that's at-least good news.

 

What's weird though,

The BCD error 454 , cant seem to find it anywhere/any reference. That's what intrigues me.

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Hi, I have met the same issue and I found one of the users of gl502vs has solved this issue on the ROG forum. Here is his (@poptaz3r) comment:

"The more I mess with this the more I think it is a BIOS bug dealing with the power cycling on reboot. My guess is that on reboots the BIOS power cycles to quickly and causes the system to not read the MVMe drive. That is why a cold power down can reacquire the drive. This could be the result of larger capacitors on these OEM Samsung drives, but this is all just a guess. At any rate I found a workaround that has been stable for me. (below) 


Ok in BIOS under advanced changing the Smart self test setting to DISABLE. This allowed the update AE>CE install to complete with no BCD fails. 

Another BIOS change I made was to turn off secure boot because it was preventing me from entering recovery environment (safe mode) 

So with both of these settings changed in the BIOS I am back on the stock NVMe drive and all appears stable with no reboot BCD errors."

 

https://rog.asus.com/forum/showthread.php?92349-Windows-Creator-Update-Installation-Failure-on-GL502VS/page10

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