USB Ports Aren't Working...

Tanner Batt · April 18, 2017

So I am building a PC and I was able to get a dell Optiplex 3010 Motherboard and I hooked up all the components and power in the case and everything. When I turned it on the USB ports wouldn't recognize my mouse or keyboard. I was stuck in the BIOS and it says to "press any key to boot", the only problem I CAN'T. I tried resetting the BIOS via the CMOS jumper, the CMOS battery replacement, I have tried getting rid of all static power, and tried lots of different keyboards unlock commands. PLEASE HELP, I don't know if I have covered everything and even if I did I found another motherboard I could buy. (though I don't want to spend the money if there is a fix and this is my last resort...)

Also here are my PC components:

Dell OptiPlex 3010 MotherBoard
Dell Stock Heatsink
Intel Core i5 3400k
WesternBlue 500GB HDD
Power Brick (240 Volts)
4GB of DDR3 RAM

Edited April 18, 2017 by Tanner Batt
Just Showing PC components...

April 18, 2017

5 minutes ago, Tanner Batt said:

So I am building a PC and I was able to get a dell Optiplex 3010 Motherboard and I hooked up all the components and power in the case and everything. When I turned it on the USB ports wouldn't recognize my mouse or keyboard. I was stuck in the BIOS and it says to "press any key to boot", the only problem I CAN'T. I tried resetting the BIOS via the CMOS jumper, the CMOS battery replacement, I have tried getting rid of all static power, and tried lots of different keyboards unlock commands. PLEASE HELP, I don't know if I have covered everything and even if I did I found another motherboard I could buy. (though I don't want to spend the money if there is a fix and this is my last resort...)

Can you please send a picture of the inside of the case?