Crashes when under load

[liamBond]

hi hope that you can help me, when my computer is under load such as playing games (Warthunder, Raven Field, Total Tank Simulator). idle my motherboard temp 1 which is the heat sink to the left of my cpu is at 51however the cpu is only at 30. that is right where the power cables for the cpu are plugged in well just above shown in the pictures attached. ive left my computer running stress tests 100% the gpu and doing the same with the cpu. it didn't crash. it pretty much only happens when gaming after awhile it gets hot then it just freezes. the lights on my rgb keyboard just stop spinning. I have to hold the power button till it powers down and then turn it on again. ive looked through the event viewer however I carnt see anything. ive tried reseating the water block of my h100i a couple times. however it does it less but it still crashes.

Below are my computer specs. my bios version is (Brand American Megatrends Inc.Version 2201Date 23/03/2015)

thanks for any help

kind regards Liam Bond

CPU

AMD FX 9590

• Motherboard
  ASUS Crosshair v Formula Z
• RAM
  16gb DDR3 HYPER X
• GPU
  GTX 780 TI
• Case
  NZXT H440
• Storage
  2 TB Seagate ST2000DM001-1ER164 (SATA) Samsung SSD 840 EVO 250GB (SSD) Samsung SSD 840 EVO 250GB (SSD)
• PSU
  1000W SuperFlower
• Display(s)
  Asus MX279H 27inch Monitor
• Cooling
  h100i, 2 corsair sp series fans,Front 3 x 120mm FN V2 Fans,Rear: 1x 140/120mm
• Keyboard
  Corsair strafe RGB
• Mouse
  Corsair Scimitar
• Sound
  bang & olufsen
• Operating System
  windows 10 pro x64

[Energycore]

Hi there!

 

Well 50C is not a dangerous temperature in any component in your computer, so I've a feeling this is a different issue. That said, could you leave the stress test on for some 60 minutes? (You can still use the computer while stress testing)

[NinJake]

-128c holy s*** your cooler is doing work.

 

Are you monitoring anything while you're gaming?

[liamBond]

will do,thanks

[liamBond]

1 minute ago, NinJake said:

-128c holy s*** your cooler is doing work.

 

Are you monitoring anything while you're gaming?

no idea why is shows as -128 its always done that with speed fan just for that one  temp, on my second monitor I have corsair link, speedfan, msi afterburner and even the task manager showing and monitoring everything while gaming to hopefully catch any error messages or voltage spikes or anything while gaming as a crash happened however nothing is abnormal to me. I just found a photo that I took of it when it happened

[NinJake]

Haha I was just kidding about the temp. However, look at your voltage for your GPU, it has 0 mV.... not good.

[liamBond]

it has o mv due to the option in afterburner to manage the voltage is turnt off

[liamBond]

1 hour ago, Energycore said:

Hi there!

 

Well 50C is not a dangerous temperature in any component in your computer, so I've a feeling this is a different issue. That said, could you leave the stress test on for some 60 minutes? (You can still use the computer while stress testing)

after running it for an hour here are the results. it didn't crash while running the tests however about 2 mins after closing it as I was taking pictures of the monitoring software that I had open it crashed/ stopped and I had to power off and on again. the photos below are as it was when it all froze.

[Energycore]

1 hour ago, NinJake said:

Haha I was just kidding about the temp. However, look at your voltage for your GPU, it has 0 mV.... not good.

Voltage can't ever be 0, otherwise the card wouldn't have any current going through it lol

 

9 minutes ago, liamBond said:

after running it for an hour here are the results. it didn't crash while running the tests however about 2 mins after closing it as I was taking pictures of the monitoring software that I had open it crashed/ stopped and I had to power off and on again. the photos below are as it was when it all froze.

Things look fine in those readings, when it crashes does it just freeze, does the screen go black? Also try to bring up the Windows Event Log and look for events that happened at the same time as the computer froze or right as you rebooted. The event log might have some information.

[liamBond]

yeah that's what I'm finding weird, just seen this which happened 4 mins before the crash in the event viewer.

 

A corrected hardware error has occurred.

Reported by component: Processor Core
Error Source: Corrected Machine Check
Error Type: Cache Hierarchy Error
Processor APIC ID: 1

that happened twice only things that's different on the other one is Processor APIC id:0

[liamBond]

19 minutes ago, Energycore said:

Voltage can't ever be 0, otherwise the card wouldn't have any current going through it lol

 

Things look fine in those readings, when it crashes does it just freeze, does the screen go black? Also try to bring up the Windows Event Log and look for events that happened at the same time as the computer froze or right as you rebooted. The event log might have some information.

also it just freezes no error message or black screen