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External Hard Drive Dropped

christo492
By christo492
in Troubleshooting
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My external 1Tb WD hard drive fell from my desk.

At first it showed up in file explorer, but I couldn't open any files. I can't remember the error message exactly but it had something to do with file directory.

 

I rebooted everything and now it doesn't show up in file explorer. When I open disk manager, it prompts me to initialize the disk. If I'm not mistaken, I should not do that since it would format it. In disk manager, it shows as unallocated.

 

The drive contains mainly movies and music that I want to keep (around 500Gb). Is there a solution to repair it? I don't mind having to buy a program for that as long as it's not too expensive.

 

Many thanks

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