Need help with BSOD error message

[hkeatmy]

Was playing rise of the tomb raider when I saw this. Need Help. This is the text copied from event viewer.

 

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

  <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />

  <EventID>41</EventID>

  <Version>4</Version>

  <Level>1</Level>

  <Task>63</Task>

  <Opcode>0</Opcode>

  <Keywords>0x8000400000000002</Keywords>

  <TimeCreated SystemTime="2017-02-17T02:19:32.662397100Z" />

  <EventRecordID>3925</EventRecordID>

  <Correlation />

  <Execution ProcessID="4" ThreadID="8" />

  <Channel>System</Channel>

  <Computer>DESKTOP-M9IK6LM</Computer>

  <Security UserID="S-1-5-18" />

  </System>

- <EventData>

  <Data Name="BugcheckCode">10</Data>

  <Data Name="BugcheckParameter1">0x5fc8</Data>

  <Data Name="BugcheckParameter2">0x2</Data>

  <Data Name="BugcheckParameter3">0x0</Data>

  <Data Name="BugcheckParameter4">0xfffff802b2962d6a</Data>

  <Data Name="SleepInProgress">0</Data>

  <Data Name="PowerButtonTimestamp">0</Data>

  <Data Name="BootAppStatus">0</Data>

  <Data Name="Checkpoint">0</Data>

  <Data Name="ConnectedStandbyInProgress">false</Data>

  <Data Name="SystemSleepTransitionsToOn">6</Data>

  <Data Name="CsEntryScenarioInstanceId">0</Data>

  </EventData>

  </Event>

 

 

[dfaovred]

Use BlueScreenView to open your .dmp files, it should have more info on what caused the issue.

 

http://www.nirsoft.net/utils/blue_screen_view.html#DownloadLinks

[Master Disaster]

1 hour ago, hkeatmy said:

Was playing rise of the tomb raider when I saw this. Need Help. This is the text copied from event viewer.

 

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

  <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />

  <EventID>41</EventID>

  <Version>4</Version>

  <Level>1</Level>

  <Task>63</Task>

  <Opcode>0</Opcode>

  <Keywords>0x8000400000000002</Keywords>

  <TimeCreated SystemTime="2017-02-17T02:19:32.662397100Z" />

  <EventRecordID>3925</EventRecordID>

  <Correlation />

  <Execution ProcessID="4" ThreadID="8" />

  <Channel>System</Channel>

  <Computer>DESKTOP-M9IK6LM</Computer>

  <Security UserID="S-1-5-18" />

  </System>

- <EventData>

  <Data Name="BugcheckCode">10</Data>

  <Data Name="BugcheckParameter1">0x5fc8</Data>

  <Data Name="BugcheckParameter2">0x2</Data>

  <Data Name="BugcheckParameter3">0x0</Data>

  <Data Name="BugcheckParameter4">0xfffff802b2962d6a</Data>

  <Data Name="SleepInProgress">0</Data>

  <Data Name="PowerButtonTimestamp">0</Data>

  <Data Name="BootAppStatus">0</Data>

  <Data Name="Checkpoint">0</Data>

  <Data Name="ConnectedStandbyInProgress">false</Data>

  <Data Name="SystemSleepTransitionsToOn">6</Data>

  <Data Name="CsEntryScenarioInstanceId">0</Data>

  </EventData>

  </Event>

 

 

That message is just a generic "your computer crashed" message, it doesn't say anything about what caused the BSOD.

 

You need to check the dump file, as stated above use bluescreenview to check what caused the problem.

[hkeatmy]

44 minutes ago, Master Disaster said:

That message is just a generic "your computer crashed" message, it doesn't say anything about what caused the BSOD.

 

You need to check the dump file, as stated above use bluescreenview to check what caused the problem.

 

1 hour ago, dfaovred said:

Use BlueScreenView to open your .dmp files, it should have more info on what caused the issue.

 

http://www.nirsoft.net/utils/blue_screen_view.html#DownloadLinks

I've already opened it up. Still no clue what to do up till this point