Help need advice

[loocre1]

hello everyone,

I am in need of help as my computer just randomly did this and I have no idea what to do, my mouse nor keyboard works when on this screen and I have tried all sata ports and both my hard drives and they both have operating systems on them but it's not loading up any ideas? 

Thanks

[ProjectBox153]

Try either of the hard drives on another computer, or try to choose a specific one from the boot options. 

[loocre1]

Just now, Jamiec1130 said:

Try either of the hard drives on another computer, or try to choose a specific one from the boot options. 

Thanks I will try them on a different computer, however I'm not able to get to the bios as I can't use my mouse or keyboard to click on the ok button in the picture and pressing any keys when starting up doesn't work either

 

[Legolessed]

10 minutes ago, loocre1 said:

hello everyone,

I am in need of help as my computer just randomly did this and I have no idea what to do, my mouse nor keyboard works when on this screen and I have tried all sata ports and both my hard drives and they both have operating systems on them but it's not loading up any ideas? 

Thanks

make sure the hard drives arent dead

[loocre1]

4 minutes ago, Legolessed said:

make sure the hard drives arent dead

Thanks, I fairly sure they're not dead as I was using them however I turn my computer off and on again after it was working then this happened, could it be the motherboard? 

[Legolessed]

1 minute ago, loocre1 said:

Thanks, I fairly sure they're not dead as I was using them however I turn my computer off and on again after it was working then this happened, could it be the motherboard? 

i guess it could be. is you cpu heating up? if you have an air cooler you can see if the heatsink is heating up. to make sure the hard drives arent dead, see if they are vibrating when you turn the computer on. you can also burn a gparted onto a usb and see if the hard drives show up. Or if it doesnt boot with the usb in then it could be the motherboard. if that fails unplug your computer from the wall for 15 minutes. this should reset your bios and that may work. hope i helped!

[loocre1]

1 hour ago, Legolessed said:

i guess it could be. is you cpu heating up? if you have an air cooler you can see if the heatsink is heating up. to make sure the hard drives arent dead, see if they are vibrating when you turn the computer on. you can also burn a gparted onto a usb and see if the hard drives show up. Or if it doesnt boot with the usb in then it could be the motherboard. if that fails unplug your computer from the wall for 15 minutes. this should reset your bios and that may work. hope i helped!

Thankyou some much, very helpful one slight problem, it's coming up with this, could it be my ethernet adapter drivers? 

[ProjectBox153]

38 minutes ago, loocre1 said:

Thankyou some much, very helpful one slight problem, it's coming up with this, could it be my ethernet adapter drivers? 

Uninstall the drivers and reinstall them.