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Hyper X cloud headset sound just in one side

Hi, 

 

As the title says I have a hyperx cloud and it is one side of the earbud its not working. I thought that could be a loose wire and I opened the headset to cut the cable and wed back to the board. But I kind screwed it up the cables and I am not sure where each cable should go. So can anyone help on this? If anyone have a picture of the cables in the eabud and could send me would be great.

 

PS: In case I need to change the whole cable, can you guys recommend me some?
PS²: It was in the warranty time, but I bought when I was in US, now I am in Brazil...

 

 

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sorry but i dont want to void my warranty atm, can you wait like 6 months ? lol

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4 minutes ago, Lucasf said:

Hi, 

 

As the title says I have a hyperx cloud and it is one side of the earbud its not working. I thought that could be a loose wire and I opened the headset to cut the cable and wed back to the board. But I kind screwed it up the cables and I am not sure where each cable should go. So can anyone help on this? If anyone have a picture of the cables in the eabud and could send me would be great.

 

PS: In case I need to change the whole cable, can you guys recommend me some?
PS²: It was in the warranty time, but I bought when I was in US, now I am in Brazil...

 

 

If you opened the headset and re-soldered it then it will most definitively not be covered under warranty. 

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The warranty is not international, I got in touch with Kingston, they said that I should send back to US (which would be really expensive)

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