Internet problems.

[Rhys_Butcher]

Hi there guys been having a problem with my WIFI/Internet/Pc, not exactly sure witch one. I live in South Africa and have a internet connection of 10 MB/s which is considered fast here.However, for the past 2-3 days i have only been getting around Avg of 92.5 kB/s. Can someone please help?

[OsuMasterz]

2 minutes ago, Rhys_Butcher said:

Hi there guys been having a problem with my WIFI/Internet/Pc, not exactly sure witch one. I live in South Africa and have a internet connection of 10 MB/s which is considered fast here.However, for the past 2-3 days i have only been getting around Avg of 92.5 kB/s. Can someone please help?

how many devices do you have connected to your router?

Also, very beautiful country on the coast lines

[Rhys_Butcher]

Thank you. I currently have 2 devices connected, my Pc and My Roommates Pc  

 

[OsuMasterz]

9 minutes ago, Rhys_Butcher said:

Thank you. I currently have 2 devices connected, my Pc and My Roommates Pc  

 

Is your roommate downloading HD por... I mean is his system idle?

[Sir Asvald]

10 minutes ago, Rhys_Butcher said:

Thank you. I currently have 2 devices connected, my Pc and My Roommates Pc  

 

Do you have unlimited data or are you limited? 

 

[Rhys_Butcher]

LoL He is currently playing Eve Online however besides that he isn't downloading anything.

 

[jared404]

Please give model numbers of your Modem -> Router -> Switch -> Access point. Also what kind of service do you have cable, dsl, satellite? What are you using to measure speed? Is your PC running mac, windows or linux?

[Rhys_Butcher]

Limited to 2000 Gigs per month

 

[Rhys_Butcher]

Currently using a Router it is connected via cable, using windows 10 pro, router model: Tp Link came out last year not sure exact model. Used Okla speed test first then doubled checked using my Pc's  Task Manager.

 

[jared404]

4 minutes ago, Rhys_Butcher said:

Limited to 2000 Gigs per month

 

Nice that's incredible given your speed my ISP has the same limit but I get 300Mb/s

[Sir Asvald]

7 minutes ago, Rhys_Butcher said:

Limited to 2000 Gigs per month

 

Please quote us so I know you've replied. Also, check how much data you've got left. 

[Rhys_Butcher]

yeah unfortunately Fiber Lines are only available in some areas in South Africa. wish i had that type of speed.

 

[Rhys_Butcher]

2 minutes ago, Abdul201588 said:

Please quote us so I know you've replied. Also, check how much data you've got left. 

As it is still early in the month i have 1789 Gigs left.

 

[jared404]

1 minute ago, Rhys_Butcher said:

yeah unfortunately Fiber Lines are only available in some areas in South Africa. wish i had that type of speed.

 

I have cable as well docsis 3 allows up to 1.4Gb/s

[Sir Asvald]

1 minute ago, Rhys_Butcher said:

As it is still early in the month i have 1789 Gigs left.

 

Does it happen during the whole day or only during the night. Anyone else using it other than you or your roommate? 

[Rhys_Butcher]

Just now, crashahotrod said:

I have cable as well docsis 3 allows up to 1.4Gb/s

Unfortunately. Telecom which is the main isp provider here only allows up to 10MB/s here.

   

[jared404]

Turn off any Qos services on your router if that doesn't work Call your ISP and complain

[Rhys_Butcher]

1 minute ago, Abdul201588 said:

Does it happen during the whole day or only during the night. Anyone else using it other than you or your roommate? 

Nobody else is connected to the Router. It has been throughout the day and night.

[Sir Asvald]

4 minutes ago, Rhys_Butcher said:

Nobody else is connected to the Router. It has been throughout the day and night.

Contact your ISP ask them why it's so slow.

[Rhys_Butcher]

42 minutes ago, Abdul201588 said:

Contact your ISP ask them why it's so slow.

Thank you just got off the Phone with my ISP , they said there was nothing wrong on there side however i should reset and update my router setting it seems to have worked for now thank you everyone. 

 

[jared404]

29 minutes ago, Rhys_Butcher said:

Thank you just got off the Phone with my ISP , they said there was nothing wrong on there side however i should reset and update my router setting it seems to have worked for now thank you everyone. 

 

I don't know what it is but seems everytime I call the ISP the problem *magically* fixes it self lol I normally get them to reboot/flush my modem over livechat