Jump to content

Hey everyone,  a friend of mine sent me here to see if you guys could help me out.

For the last week my pc has been shutting down with no apparant reason.
It all started since i put new parts into my pc (Motherboard, Processor and RAM)

 

I've tried updating all my drivers

Done countless windows reinstalls


even tried w8.1 instead of w10

 

To be honest i don't know what to try anymore.
i'll be putting back my old parts tomorrow to see if i'll still have the problems.


If you guys know anything that might work out, please let me know!


EDIT:  https://pcpartpicker.com/list/qdd88K  Parts list!

Old parts were:

MOBO: ASUS M5A78L-M/USB3

Processor: AMD vishera FX-8320, eight core

Crucial balistix sport 12gb ddr3-1600

Link to comment
https://linustechtips.com/topic/713676-help-required-pc-shuts-down/
Share on other sites

Link to post
Share on other sites

4 minutes ago, Godchildcain said:

Hey everyone,  a friend of mine sent me here to see if you guys could help me out.

For the last week my pc has been shutting down with no apparant reason.
It all started since i put new parts into my pc (Motherboard, Processor and RAM)

 

I've tried updating all my drivers

Done countless windows reinstalls


even tried w8.1 instead of w10

 

To be honest i don't know what to try anymore.
i'll be putting back my old parts tomorrow to see if i'll still have the problems.


If you guys know anything that might work out, please let me know!

 

 

Might sound dumb but make sure your thermal paste is properly applied to your CPU and the cooler is seated correctly. 

 

Ryzen 9 3950x - 64 GB DDR4 - NVME 980 pro SSD - EVGA RTX 3080 FTW Ultra - FAD CASE

Full custom loop / links below out of date

LTT Build Log | PCPP Build Log

_____________________________________________________________________________________________

Sorry if I stop responding, I've probably gotten busy as I mostly am only on here while working.

_____________________________________________________________________________________________

Link to post
Share on other sites

6 minutes ago, Godchildcain said:

Hey everyone,  a friend of mine sent me here to see if you guys could help me out.

For the last week my pc has been shutting down with no apparant reason.
It all started since i put new parts into my pc (Motherboard, Processor and RAM)

 

I've tried updating all my drivers

Done countless windows reinstalls


even tried w8.1 instead of w10

 

To be honest i don't know what to try anymore.
i'll be putting back my old parts tomorrow to see if i'll still have the problems.


If you guys know anything that might work out, please let me know!

 

Welcome to the Forum!

 

The most obvious thing to me would be the power supply.

Also out of curiosity, could you list the specs?

Sig under construction.

Link to post
Share on other sites

Also, what are the components? Full list including how many watts your power supply is. As well as exactly what is happening, for example, does it only crash while gaming? Does it crash every time after being on for 20 minutes? Whatever is going on. That way we can help you trouble shoot the problem a bit better. 

 

Ryzen 9 3950x - 64 GB DDR4 - NVME 980 pro SSD - EVGA RTX 3080 FTW Ultra - FAD CASE

Full custom loop / links below out of date

LTT Build Log | PCPP Build Log

_____________________________________________________________________________________________

Sorry if I stop responding, I've probably gotten busy as I mostly am only on here while working.

_____________________________________________________________________________________________

Link to post
Share on other sites

Just now, jeffmeyer5295 said:

Also, what are the components? Full list including how many watts your power supply is. That way we can help you trouble shoot the problem a bit better. 

It's not all about the wattage rating, it's about how old it is, whether it's been abused etcetera (:

Sig under construction.

Link to post
Share on other sites

1 minute ago, Tedster said:

It's not all about the wattage rating, it's about how old it is, whether it's been abused etcetera (:

Exactly. 

 

Ryzen 9 3950x - 64 GB DDR4 - NVME 980 pro SSD - EVGA RTX 3080 FTW Ultra - FAD CASE

Full custom loop / links below out of date

LTT Build Log | PCPP Build Log

_____________________________________________________________________________________________

Sorry if I stop responding, I've probably gotten busy as I mostly am only on here while working.

_____________________________________________________________________________________________

Link to post
Share on other sites

Just now, ArkTheYO said:

i guess it could be a Ram issue, trying the old swap out swap in ram trick and then boot.

I tried that, unfortunately no change.. 

 

1 minute ago, Tedster said:

Welcome to the Forum!

 

The most obvious thing to me would be the power supply.

Also out of curiosity, could you list the specs?

I hear that from everyone, but after having multiple people check my new parts against my old parts.. the new parts take less wattage so there should be no problem at all..
good thing i made a (SEMI COMPLETE) pc partpicker list:  https://pcpartpicker.com/list/qdd88K
i'll also edit it into the main post

 

4 minutes ago, jeffmeyer5295 said:

 

Might sound dumb but make sure your thermal paste is properly applied to your CPU and the cooler is seated correctly. 

im certain its seated correctly, but i never actually though about the paste! i'll look into that as soon as i can! thanks!

Link to post
Share on other sites

Just now, Godchildcain said:

I tried that, unfortunately no change.. 

 

I hear that from everyone, but after having multiple people check my new parts against my old parts.. the new parts take less wattage so there should be no problem at all..
good thing i made a (SEMI COMPLETE) pc partpicker list:  https://pcpartpicker.com/list/qdd88K
i'll also edit it into the main post

 

im certain its seated correctly, but i never actually though about the paste! i'll look into that as soon as i can! thanks!

I'm relatively adamant that it's the power supply, the things are that the combined TDPs aren't wholly representative of the actual power draw, that you might be drawing different amounts from different rails than you were before, and that power supplies degrade over time.

Sig under construction.

Link to post
Share on other sites

6 minutes ago, jeffmeyer5295 said:

Also, what are the components? Full list including how many watts your power supply is. As well as exactly what is happening, for example, does it only crash while gaming? Does it crash every time after being on for 20 minutes? Whatever is going on. That way we can help you trouble shoot the problem a bit better. 

As of yeti t has only done it whilst gaming (But also right when i just start up a game after doing pretty much nothing for hours before)

 

 

7 minutes ago, losBaumos said:

So to clearify that the pc boots correctly?

aside for the sometimes random BIOS boot it boots normally without any problems

Link to post
Share on other sites

6 minutes ago, Godchildcain said:

I tried that, unfortunately no change.. 

 

I hear that from everyone, but after having multiple people check my new parts against my old parts.. the new parts take less wattage so there should be no problem at all..
good thing i made a (SEMI COMPLETE) pc partpicker list:  https://pcpartpicker.com/list/qdd88K
i'll also edit it into the main post

 

im certain its seated correctly, but i never actually though about the paste! i'll look into that as soon as i can! thanks!

If you never thought about the Thermal paste that might very well be your issue, considering that cooler does not come with it pre-applied, you have to put it on yourself(you may have)

 

The only reason why I say that is because I trouble shoot custom built computers on a regular basis in person, what you're describing sounds like the pc is shutting itself off to avoid damage.

 

And I wouldn't throw out the power-supply issue right away, they are very sensitive and can fail at any time for no clear reason.

 

Ryzen 9 3950x - 64 GB DDR4 - NVME 980 pro SSD - EVGA RTX 3080 FTW Ultra - FAD CASE

Full custom loop / links below out of date

LTT Build Log | PCPP Build Log

_____________________________________________________________________________________________

Sorry if I stop responding, I've probably gotten busy as I mostly am only on here while working.

_____________________________________________________________________________________________

Link to post
Share on other sites

3 minutes ago, losBaumos said:

So I would remove all unnecassary parts and try if it runs stable for an longer time.

adding/removing parts until its stable is a very long and annoying troubleshooting process but will help tell you if it is the psu causing issues.. I recommend using Windows memory diagnostic in the start menu to test the ram, maybe run a stress test on the CPU to see if it overheats and shuts down(not safe if my theory is right about thermal paste), test the drives. there could be a lot of things causing your issue.

 

Ryzen 9 3950x - 64 GB DDR4 - NVME 980 pro SSD - EVGA RTX 3080 FTW Ultra - FAD CASE

Full custom loop / links below out of date

LTT Build Log | PCPP Build Log

_____________________________________________________________________________________________

Sorry if I stop responding, I've probably gotten busy as I mostly am only on here while working.

_____________________________________________________________________________________________

Link to post
Share on other sites

Just now, jeffmeyer5295 said:

adding/removing parts until its stable is a very long and annoying troubleshooting process. I recommend using Windows memory diagnostic in the start menu to test the ram, maybe run a stress test on the CPU to see if it overheats and shuts down(not safe if my theory is right about thermal paste), test the drives. there could be a lot of things causing your issue.

The Windows memtest is pretty bad in my experience, I'd recommend memtest86+ instead. Or memetest86+ if you for some reason want to see a rare Pepe on your screen...

Sig under construction.

Link to post
Share on other sites

1 minute ago, Godchildcain said:

Looking through my windows event vieuwer i'm seeing error codes 7034. 219, 6008 and 41 around the times of shutdown.

 

i hope this helps in solving the issue

Those are just all unexpected shutdown codes it appears, which just confirms what we already know: the system is shutting down/rebooting without the operating system calling for it.

Sig under construction.

Link to post
Share on other sites

3 minutes ago, jeffmeyer5295 said:

adding/removing parts until its stable is a very long and annoying troubleshooting process but will help tell you if it is the psu causing issues.. I recommend using Windows memory diagnostic in the start menu to test the ram, maybe run a stress test on the CPU to see if it overheats and shuts down(not safe if my theory is right about thermal paste), test the drives. there could be a lot of things causing your issue.

Tried the 3Dmark stress test. these are the results  https://gyazo.com/bf41b68258b7978d66e38abbd3042927

Link to post
Share on other sites

17 minutes ago, jeffmeyer5295 said:

adding/removing parts until its stable is a very long and annoying troubleshooting process but will help tell you if it is the psu causing issues.. I recommend using Windows memory diagnostic in the start menu to test the ram, maybe run a stress test on the CPU to see if it overheats and shuts down(not safe if my theory is right about thermal paste), test the drives. there could be a lot of things causing your issue.

 

19 minutes ago, losBaumos said:

So I would remove all unnecassary parts and try if it runs stable for an longer time.



Unfortunately the only thing i can disconnect (because i don't need them) are the 2 HDD's.
 

Today for instance i reinstalled windows at 16:00 and it ran nearly perfectly untill just now, 22:17 when it crashed again.

sometimes it takes for ever to crash again.

Link to post
Share on other sites

I'm betting on that power supply, here's a YouTube video showing it having ripple in excess of 100mv, which is crazy:

Seriously, that kind of ripple can damage components in the long run, and can cause stability issues by itself, and who knows what else is wrong with that PSU.

Current LTT F@H Rank: 24    Score: 10,097,484,643   Stats

Yes, I have 9 monitors.

My main PC:

OS: Windows 11

CPU: Ryzen 9 9950X

Cooler: Noctua NH-D15

Mobo: Asus ProArt X670E Creator WiFi

RAM: 96GB Trident Z Neo @6400 CL32

GPU: RTX 4090 Founders Edition, Radeon Pro WX 5100

PSU: Corsair RM1000e

SSDs: Samsung 990 Pro 4TB NVME, Samsung 970 evo plus 1TB NVME, 2x Samsung 870 evo 2TB, Samsung 860 evo 1TB, Samsung 970 evo 500GB NVME

Case: Fractal Design Define R5 Black w/ Tempered Glass Side Panel Upgrade

Monitors: 9 Monitors: Alienware AW3423DWF 3440x1440@165Hz, Acer H236HLbid 1080p@77Hz, HP D7z72AA 1080p@60Hz, Dell Inspiron 24 3459 1080p@60Hz(used only as display), Dell U2724D 1440p@120Hz, ASUS VP228 1080p@60Hz, 2x HP ZR2440W 1200p@60Hz

 

unRAID server (Plex, Backups, NAS, Duplicati, game servers):

OS: unRAID 7.1.4

CPU: Ryzen R9 3900X

Cooler: Noctua NH-U9S

Mobo: Asus ROG Strix X470-F

RAM: 64GB G-Skill Ripjaws V @ 3200MHz

PSU: EVGA G3 850W

Total Storage: Raw: 94TB, Usable: 64TB

SSD: Samsung 990 Pro 2TB NVME, Teamgroup 4TB NVME

HDDs: 4x HGST Dekstar NAS 4TB @ 7200RPM (3 data, 1 parity) + (7x Seagate Ironwolf NAS 8TB + 2x Toshiba N300 NAS 8TB in ZFS)

Case: Fractal Define 7 XL

Other: Added 3x Noctua NF-F12 intake, 2x Noctua NF-A8 exhaust, Inatek 5 port USB 3.0 expansion card with usb 3.0 front panel header

 

Link to post
Share on other sites

6 hours ago, Godchildcain said:

Any PSU you guys could recommend me?

(Around 200 euros is my MAX budget)


I'm taking out my HDD's now to see if i still crash.

 

Anything tier 3 or higher from here:

With that budget you should be able to get a tier 1, but its up to you.

Current LTT F@H Rank: 24    Score: 10,097,484,643   Stats

Yes, I have 9 monitors.

My main PC:

OS: Windows 11

CPU: Ryzen 9 9950X

Cooler: Noctua NH-D15

Mobo: Asus ProArt X670E Creator WiFi

RAM: 96GB Trident Z Neo @6400 CL32

GPU: RTX 4090 Founders Edition, Radeon Pro WX 5100

PSU: Corsair RM1000e

SSDs: Samsung 990 Pro 4TB NVME, Samsung 970 evo plus 1TB NVME, 2x Samsung 870 evo 2TB, Samsung 860 evo 1TB, Samsung 970 evo 500GB NVME

Case: Fractal Design Define R5 Black w/ Tempered Glass Side Panel Upgrade

Monitors: 9 Monitors: Alienware AW3423DWF 3440x1440@165Hz, Acer H236HLbid 1080p@77Hz, HP D7z72AA 1080p@60Hz, Dell Inspiron 24 3459 1080p@60Hz(used only as display), Dell U2724D 1440p@120Hz, ASUS VP228 1080p@60Hz, 2x HP ZR2440W 1200p@60Hz

 

unRAID server (Plex, Backups, NAS, Duplicati, game servers):

OS: unRAID 7.1.4

CPU: Ryzen R9 3900X

Cooler: Noctua NH-U9S

Mobo: Asus ROG Strix X470-F

RAM: 64GB G-Skill Ripjaws V @ 3200MHz

PSU: EVGA G3 850W

Total Storage: Raw: 94TB, Usable: 64TB

SSD: Samsung 990 Pro 2TB NVME, Teamgroup 4TB NVME

HDDs: 4x HGST Dekstar NAS 4TB @ 7200RPM (3 data, 1 parity) + (7x Seagate Ironwolf NAS 8TB + 2x Toshiba N300 NAS 8TB in ZFS)

Case: Fractal Define 7 XL

Other: Added 3x Noctua NF-F12 intake, 2x Noctua NF-A8 exhaust, Inatek 5 port USB 3.0 expansion card with usb 3.0 front panel header

 

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×