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Internet Problem.

Garett1
By Garett1
in Networking
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The past few days my internet has been dead slow. My internet speed is normally between 10mbps - 15mbps but recently it has been about 200kbps. Everytime I reset the modem it goes back up to the normal speed and then decreases as I use it. I don't wanna call my ISP quite yet (as they will just tell me whatever it is is my fault) but if nothing else works I will call them tomorrow. I think it is a modem problem. Nothing else is using the internet other than my PC. It isn't windows update, and no torrents or games are downloading in the background.

PC:  Ryzen 5 1600 |  Gigabyte Gaming AB350 Gaming 3 | 16gb DDR4 2666MHz | Sapphire 5700xt 8gb | 2x Crucial 1TB SSD | EVGA 650w Fully Modular PSU | NZXT H440

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The modem could be on it way out.

 

CPUFX 8320, Motherboard ASUS M5A78L-M/USB3 Socket AM3+ AMD, RAM g.skill ripjaws x series (2x8gb), GPUstrix gtx 970, Storage 500gb + 500gb + 250 ssd, PSU EVGA 600w B 80 PLUS BRONZE, Display(s) ASUS VG248QE 24"+ Hisense 24" + Vizio 24", Cooling Cooler Master Hyper 212 EVO, PC Part Picker  http://pcpartpicker.com/p/LFxQ23

 

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11 minutes ago, Garett1 said:

The past few days my internet has been dead slow. My internet speed is normally between 10mbps - 15mbps but recently it has been about 200kbps. Everytime I reset the modem it goes back up to the normal speed and then decreases as I use it. I don't wanna call my ISP quite yet (as they will just tell me whatever it is is my fault) but if nothing else works I will call them tomorrow. I think it is a modem problem. Nothing else is using the internet other than my PC. It isn't windows update, and no torrents or games are downloading in the background.

When the speed slows down is it just the one device that is impacted or all. I would verify that as your ISP would probably want to know.

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11 minutes ago, Garett1 said:

The past few days my internet has been dead slow. My internet speed is normally between 10mbps - 15mbps but recently it has been about 200kbps. Everytime I reset the modem it goes back up to the normal speed and then decreases as I use it. I don't wanna call my ISP quite yet (as they will just tell me whatever it is is my fault) but if nothing else works I will call them tomorrow. I think it is a modem problem. Nothing else is using the internet other than my PC. It isn't windows update, and no torrents or games are downloading in the background.

Time to get a new modem or a new router!

Please spend as much time writing your question, as you want me to spend responding to it.  Take some time, and explain your issue, please!

Spoiler

If you need to learn how to install Windows, check here:  http://linustechtips.com/main/topic/324871-guide-how-to-install-windows-the-right-way/

Event Viewer 101: https://youtu.be/GiF9N3fJbnE

 

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1 minute ago, PCGeek said:

When the speed slows down is it just the one device that is impacted or all. I would verify that as your ISP would probably want to know.

It's all devices.

 

1 minute ago, JefferyD90 said:

Time to get a new modem or a new router!

I will call the ISP tomorrow and see if they could come check it out to replace the modem!

PC:  Ryzen 5 1600 |  Gigabyte Gaming AB350 Gaming 3 | 16gb DDR4 2666MHz | Sapphire 5700xt 8gb | 2x Crucial 1TB SSD | EVGA 650w Fully Modular PSU | NZXT H440

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12 minutes ago, Garett1 said:

It's all devices.

 

I will call the ISP tomorrow and see if they could come check it out to replace the modem!

Wait, why are you going to get a ISP provided device?!?!

Please spend as much time writing your question, as you want me to spend responding to it.  Take some time, and explain your issue, please!

Spoiler

If you need to learn how to install Windows, check here:  http://linustechtips.com/main/topic/324871-guide-how-to-install-windows-the-right-way/

Event Viewer 101: https://youtu.be/GiF9N3fJbnE

 

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41 minutes ago, JefferyD90 said:

Wait, why are you going to get a ISP provided device?!?!

No. I just want to see if it is actually the modem that is the problem before I buy it.

PC:  Ryzen 5 1600 |  Gigabyte Gaming AB350 Gaming 3 | 16gb DDR4 2666MHz | Sapphire 5700xt 8gb | 2x Crucial 1TB SSD | EVGA 650w Fully Modular PSU | NZXT H440

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46 minutes ago, Garett1 said:

No. I just want to see if it is actually the modem that is the problem before I buy it.

I can almost guarantee it...  Check your signal strength on your modem both before and after the problem comes up... if that stays the same then the ISP has nothing to do with it.

Please spend as much time writing your question, as you want me to spend responding to it.  Take some time, and explain your issue, please!

Spoiler

If you need to learn how to install Windows, check here:  http://linustechtips.com/main/topic/324871-guide-how-to-install-windows-the-right-way/

Event Viewer 101: https://youtu.be/GiF9N3fJbnE

 

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