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Headphone doesn't scan

cahya003
By cahya003
in Audio
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I have a laptop which is an ASUS X450JB that i bought last year. It has a core I7 4720hq, 4gb RAM, and a 940m. It's running on Windows 10 Pro

One day i plug my headset to the laptop and somehow the laptop doesn't scan the headphone and then i find how to fix this issue and i try all of them and none of them works.
I test all of my friends headset and it doesn't scanned either which means it's not the headset problem.

I don't know if this is my laptop problem or the windows

PLEASE HELP ME GUYS!!!!!!!!!!!!!!!!!
 

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Open up your realtek audio manager, go to options in top left corner (Cog) and click on make front and rear output devicesplayback two different audio streams, hope it helps

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This sounds like a driver issue

i had a similar experience when i first did the win10 upgrade from win7 

i would have to manually go into sound devices and enable/set default the audio source i wanted

Are you able to select your headphones in Playback Devices?

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12 minutes ago, mok said:

This sounds like a driver issue

i had a similar experience when i first did the win10 upgrade from win7 

i would have to manually go into sound devices and enable/set default the audio source i wanted

Are you able to select your headphones in Playback Devices?

Somehow the headphone picture is not there and I can't select my headphones in Playback Devices.

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https://www.asus.com/Notebooks/X450JB/HelpDesk_Download/

 

Select your OS and download / install the Audio driver there: 
Version V6.0.1.7503

Description Realtek Audio Driver
File Size 198.4 MBytesupdate 2015/08/13
Download from Global

 

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