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Try a different version of the software. If that doesnt work call Corsair they'll help you out. I had a similar issue and they were able to help me.

Main Rig: CPU i7-4790k / MOBO Asus Z97-Pro (Wifi-AC) / RAM 16GB HyperX Fury 1866 MHz / CPU COOLER Dark Rock 3 / GPU Asus GTX 1070 Strix  / CASE Evolv ATX Tempered Glass / SSD Crucial MX200 250GB / HDD  WD Black 1TB + WD Blue 3TB / PSU EVGA 750G2 / DISPLAYS 2x Dell U2414h / KEYBOARD Corsair K70 RGB Cherry MX Brown / MOUSE Logitech G602 

Laptop: Dell XPS 15 / i7-6700HQ, 16GB RAM, 512GB SSD, GTX 960m, 1080P Display

 

Cheap Windows/Office Keys

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