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PC Just freezes

StaffCorporal
By StaffCorporal
in Troubleshooting
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I have a friend with an Acer Aspire E5-573 that suddenly freezes.

This happens while browsing Chrome after about 10 minutes and while playing BF1 after about 30 minutes.

 

He uses an external monitor with at higher resolution than the laptop. But I don't see why that should be causing this.

 

Any guesses to why that might be happening or clues how to find out what is wrong?

 

Thanks in advance!

To RGB, or not to RGB? That is the question.

- Shakespeare. Hamlet, Act III, scene I.

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Posted

HDD failure. (worst case) . or it could be the memory. I have the same problem with my Lenovo laptop. But with me these are not the cause

Main PC:

CPU: AMD Ryzen 5 5600X | RAM:Corsair LPX 3200 mhz (16Gb) 

Mobo:ASUS Strix B550-F Wifi | GPU: MSI RTX 2070 Gaming Z

Case: Sharkoon Nightshark RGB| Storage: 500 GB 970 EVO Plus 1 TB WD blue 500 GB Samsung HDD

Monitor: iiyama G-Master G2470HSU-B1 165Hz

Powersupply: Be Quiet straight Power 10 500 watt

 

 

Main Laptop

CPU: AMD Ryzen 7 4800H | RAM: Team group 16 GB 2666 mhz

GPU: RTX 2060 (MXM swappable)

Monitor: 1080p 120Hz

Storage: 2x 1 TB Samsung 970 EVO NVMe (no raid)

 

 

Second Laptop

CPU: Intel Core I5 1235u,  RAM: Samsung 8 GB 3200 mhz

GPU: IrisXe 80 eu

Storage: 512 GB WD Digital SN530 NVMe

 

Phone:

Xiaomi MI 11

 

Work Phone:

Galaxy A50

 

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