Peculiar Problem

[Dfedy]

I have a very peculiar problem with my laptop

whenever I open a webpage with a video on it such as youtube 

The video will say error could not play unless I change my volume which it would then start normally 

I have already factory reset and reinstalled flash

not sure how to continue 

[xephoneration]

have you tried a different web browser? if so, does the problem still continue? 

[Metallus97]

That sounds STRANGE...

 

but ok a few questions to get going

- laptop model?

- OS?

-browser? (Also tried to reinstall it?/ checked for anny silly plugins in it?) 

- did you do a HTML 5 check with your browser? 

Most webpages use flash only as a fallback now and HTML 5 for playing the videos

So it could have to do with that 

 

an an other option wich comes to mind are drivers:

-are those up to date? 

 

[Dfedy]

31 minutes ago, Metallus97 said:

That sounds STRANGE...

 

but ok a few questions to get going

- laptop model?

- OS?

-browser? (Also tried to reinstall it?/ checked for anny silly plugins in it?) 

- did you do a HTML 5 check with your browser? 

Most webpages use flash only as a fallback now and HTML 5 for playing the videos

So it could have to do with that 

 

an an other option wich comes to mind are drivers:

-are those up to date? 

 

https://www.amazon.com/gp/product/B01FF8SHLA/ref=oh_aui_detailpage_o06_s00?ie=UTF8&psc=1

 

windows 10

chrome reinstalled  

not sure what an html 5 check is

drivers should be up to date but I'm going to look into it right now

[Metallus97]

https://html5test.com

 

I sort of have the feeling it has to do with the audio drivers... 

if they are up to date maybe try to reinstall them 

[Dfedy]

46 minutes ago, xephoneration said:

11 minutes ago, Dfedy said:

https://www.amazon.com/gp/product/B01FF8SHLA/ref=oh_aui_detailpage_o06_s00?ie=UTF8&psc=1

 

windows 10

chrome reinstalled  

not sure what an html 5 check is

drivers should be up to date but I'm going to look into it right now

just saw something new the youtube problem happened and it said rats! WebGl hit a snag and after reloading i still have to hit volume up

however i did notice when i hit the volume up key the sound played for something being connected