Telstra Internet Drop out

[Guest]

So on and off for the last few month we have had the internet drop off. While recording my results i have been pinging google and my router. The results show drops outs too google.com by pinging it. 
The results for the router doesn't drop but the ping hits 100ms to 200ms. When it's all running ok the results show <1ms to my router and no drop out to google.com

Would you say this could be an intermittent fault with the router or something to do with our ISP? 

Note:
We have contacted our ISP and as they do, they state it's never their end. 

[Guest]

You're getting pings of 100-200ms to your router?(192.168.x.1/10.0.0.1) 

 

How are you connected?? 

[Guest]

Quote

You're getting pings of 100-200ms to your router?(192.168.x.1/10.0.0.1) 

Yeah i am getting that if not more according to the router01.txt and i am using 192.168.x.1 for our LAN

 

Quote

How are you connected??

I am connected through network cable. 
We are using a Coaxial compatible router, from that i am running Cat 5e up the wall to my room. From the wall i am running Cat 6 to a 8 port Gigabit switch then cat 6 to my HTPC, Desktop, XBOX One

 

i have attached the .txt for you to have a squiz at. 

router01.txt

google01.txt