Mouse and keyboard having issues

[orcanice]

So i just build my new pc.. 

 

sometimes my mouse gets a random freeze for like half a second and with the keyboard suddenly stops working and needed to be replugged to work again?

 

Any idea whats going on? have been searching google for ages now without luck. 

[Guest]

Bad USB port, bad keyboard and mouse. See if other device of the same port has the same issue or see if keyboard/mouse works with other device

[Thorimus]

What keyboard are you using and does it use custom drivers (Logitech gaming software, Corsair Utility Engine, etc.)?

[orcanice]

Its only the mouse and keyboard.. my usb headset works fine, its been happening since the windows 10 anneveriery update

 

 

The keyboard is a razer blackwidow and the mouse is a razer deathadder. and i have the synapse installed aswell..

 

mobo is a ASUS x99 deluxe ii

[orcanice]

also after that update ive began to have small lags in games, only sometimes tho.

[LukaH]

any error pop-ups? try right clicking on "My Computer">Properties>Device Manager and just expand everything and see if any usb ports have a /!\ next to it could be a driver issue. 

 

EDIT yeh windows 10 updates are f'ed for some people

[orcanice]

[orcanice]

and no errors.. if i have a key pressed when the lag appear if wil just keep spamming that key.

[Kiraeden]

hmm, not familiar with how windows 10 does things for dual razer products, but it seems odd that both devices would show up under both categories (mouse and keyboard)

 

Have you tried fully uninstalling all razer software/drivers and reinstalling them fresh?

[orcanice]

1 minute ago, Kiraeden said:

hmm, not familiar with how windows 10 does things for dual razer products, but it seems odd that both devices would show up under both categories (mouse and keyboard)

 

Have you tried fully uninstalling all razer software/drivers and reinstalling them fresh?

yea iknow. yep ive done that,, even formatted the pc without luck

[Kiraeden]

Well if that didn't work, then I'd say the best thing you could probably do now is to call Razer's customer support to see if they've encountered the issue or have a fix.

[orcanice]

Yea. but the razer hardware shouldnt be the reason for the lags when the entire game lags aswell when the mouse/keyboard thing happens.

 

[Kiraeden]

Well, more likely it sounds like the Windows 10 Anniversary update created some conflicts in the Razer driver software. That could cause issues like you described. I only suggest contacting Razer because they would be easier to get in touch with than Microsoft.