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Internet Lag spikes :/

Sgt.Mak
By Sgt.Mak
in Networking
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So last wednesday our ISP had some work near the main line for our area, they "somehow" accidentally cut our Fibre optic line...they came and got the whole think fixed taking like 3 days.
even tho speedtest.net shows actual speed but for some reason Everyone in the house is getting lag spikes in Video games (ps3,pc) and the internet feels a little delayed!


here is the speedtest http://www.speedtest.net/result/5641182340.png
here is the ping test https://i.gyazo.com/9ab467d056c4ab45807511953f14fcf2.pn...
and here is graph from pingplotter https://i.gyazo.com/d6411d7c714d7301e3d1fb359933e0f1.pn...
cmd trace test https://i.gyazo.com/80411dfed1847d705d8e6ec4afd1628b.pn...
cmd ping test https://i.gyazo.com/3520d016d2ad8323e10d5522301d6424.pn...

 

Gameplay with loss% and Choke% (uploading)

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Maybe reset router/modem helps, otehrwise make contact with ISP and tell them you experience issues.

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22 minutes ago, Sgt.Mak said:

So last wednesday our ISP had some work near the main line for our area, they "somehow" accidentally cut our Fibre optic line...they came and got the whole think fixed taking like 3 days.
even tho speedtest.net shows actual speed but for some reason Everyone in the house is getting lag spikes in Video games (ps3,pc) and the internet feels a little delayed!


here is the speedtest http://www.speedtest.net/result/5641182340.png
here is the ping test https://i.gyazo.com/9ab467d056c4ab45807511953f14fcf2.pn...
and here is graph from pingplotter https://i.gyazo.com/d6411d7c714d7301e3d1fb359933e0f1.pn...
cmd trace test https://i.gyazo.com/80411dfed1847d705d8e6ec4afd1628b.pn...
cmd ping test https://i.gyazo.com/3520d016d2ad8323e10d5522301d6424.pn...

 

Gameplay with loss% and Choke% (uploading)

 

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I'd wait it out.( Which can be annoying ) They could be working on it. I've had the same problem with my ISP, it took around 1 month to fix. 

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1 minute ago, Gonio said:

Maybe reset router/modem helps, otehrwise make contact with ISP and tell them you experience issues.

Resetting the router does nothing! and it has a built in trigger that activates after 3 constant restarts so I'd rather not .-.

will contact the ISP after I'm certain it's their side!

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