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Greetings LinusTech community,

 

I came home from school just the other day, sat down at my desk, and flipped the switch to power on my Dell XPS 12 Duo. Instead of going through the normal boot up, it loads the Dell symbol, and cycles on and on and on and doesn't do anything else. My next move was to hold down F12 at boot-up to open up the manager. From there I ran diagnostics, and even from the full diagnostic report, everything checked out okay. 

 

The only red flag that I could see was that the laptop's power cord was indeed plugged in, but the diagnostic report stated that the power source was not detected. After the diagnostic report, I rebooted the laptop, only to now find it endlessly cycles in the 'Preparing Automatic Repair' mode...which helps nothing. 

 

Out of curiostity, I read in another post from some seasoned members where they specifically stated that the computers at Best Buy were complete trash, with petty processors and under-powered graphics cards, etc. I understand that sentiment, from more occasions than this inquery, but I'd like to specifically know what repairs and upgrades I can do to my machine to make it a more reliable and understandable tool. 

 

Thanks in advance, Lucas. 

 

Dell XPS 12 Duo, 64 bit OS, Windows 10 Core (10.0.10586.545)

CPU Model: ?

Video Card Model: ?

Age of system: ?

Age of OS Install: ?

Exact model number: XPS 12 9Q23

Service Tag: 823V3X1

 

**Replaced battery on 8/26

**Automatic Repair b/s started 8/30

**Have factory reset and booted from recovery USB before.

**Purchased off eBay with no warranty.

**Originally Windows 8, upgraded to Windows 10 this year.

 

 

P.S.- This is my first post. Any tips, helps, criticisms, and tutorials are welcome.

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If it was a desktop, the first thing I would do is unplug everything from the tower, and hold down the power button for a minute to essentially get rid of all the power in all the capacitors.

 

However, you may not be able to remove the battery from your laptop if you don't have the right Torx screws.

 

QUOTE ME IF YOU WANT ME TO REPLY

 

Le USD $300 Second Hand Potato

CPU: Intel i5-750 @ 3.8GHz Motherboard: Intel DP55WG RAM: 12GB Corsair Budget 1333MHz (2x2GB+2x4GB) GPU: Sapphire Radeon HD 5750 512MB Case: Cooler Master Elite Storage: Seagate Barracuda 500GB PSU: Cooler Master Generic 500W (came with case) Displays: 21.5" 1080p Acer G226HQL Cooling: Cooler Master Hyper 212 Evo Keyboard: Corsair K70 RGB (Mx Reds) Mouse: Logitech G502 Sound: Turtle Beach X12's Operating System: Windows 10

 

Yep... My peripherals cost me more than the rig itself. ¯\_(ツ)_/¯

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2 minutes ago, Dargenfire said:

If it was a desktop, the first thing I would do is unplug everything from the tower, and hold down the power button for a minute to essentially get rid of all the power in all the capacitors.

 

However, you may not be able to remove the battery from your laptop if you don't have the right Torx screws.

 

I recently (20160826) replaced my laptop battery, because the original one just died. It worked well for 4 days, then this shit happened.

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